Business Workshops

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The Most Powerful and Effective Way to Help Your Company Achieve Great Goals

*All workshops are also offered in a condensed format for Lunch ‘N’ Learn sessions.

 

At Ron Waterfield Executive Coaching, we pride ourselves on the ability to provide effective, fun, and unique Business Workshops to help you get more from your team. From sales & networking to marketing or team building, Ron Waterfield Executive Coaching Business Workshops are just what you are looking for.


Select a category tab below to view the available workshops we offer. The “Administrative Skills Focuses” tab is selected by default. Alternatively, open the master list tab to see all workshops at once.


Select a category tab below to view the available workshops we offer. Alternatively, open the master list tab to see all workshops at once.

Accountability in
the Workplace

Accountability helps to ensure that every employee will take responsibility for their performance and behaviors, and…

Administrative Office
Procedures

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run…

Administrative
Support

Administrative assistants are a key part of most office environments…

Archiving and
Records Management

Records are in every organization. From purchasing receipts to tax documents to communications, they need…

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Administrative Workshops

Basic Bookkeeping

Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world revolves around numbers.

 

Some of us enjoy dealing with numbers while others may have a fear of them, or even a phobia. For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a cookie. Welcome to Basic Bookkeeping!

Collaborative Business Writing

Writing and communication skills have degraded with more and more people communicating through email and instant messaging. Developing writing skills is still important in the business world, as is creating proper documents (such as proposals, reports, and agendas) giving you that extra edge in the workplace.

 

The Collaborative Business Writing workshop will give your participants the knowledge and skills to collaborate with others and create that important document. Your participants will touch on the types of collaboration, and ways to improve them. They will understand the benefits of coming together as a team and will build confidence in their individual abilities.

Executive and Personal Assistants

Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents, all must be done with the highest degree of confidentiality. Confidentiality is one of the most important characteristics of any assistant.

 

Our Executive and Personal Assistants workshop will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide your participants with the necessary tools.

Meeting Management

This workshop is designed to give your participants the basic tools you need to initiate and manage their meetings. They will learn planning and leading techniques that will give then the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this workshop your participants will learn the needed skills in planning and implementing a successful meeting.

 

The Meeting Management workshop will explore how to reduce waste and make meetings more efficient. This is a hands-on workshop and your participation will help make it a valuable experience. Use this time to begin the process of developing your skills along with other participants who share the same desire to improve their meeting management skills.

Organizational Skills

Developing good Organizational Skill is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your participants professional and personal lives. Throughout this workshop your participants will be given the tools necessary in developing better Organizational Skills.

 

Through Organizational Skills your participants will encounter improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time looking for items. So stop looking for those important items, and start knowing where they are by getting organized.

Social Media In The Workplace

We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity. People love to share, but they need to know what is alright to share and what should not be sent out.

 

Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face to face. Talking on a phone has been replaced more and more with SMS (texting.) Social media channels are becoming the main form of communication and your participants will realize how Social media and the Workplace can work together.

Supply Chain Management

Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

 

With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

Building Confidence
and Assertiveness

Self-confidence and assertiveness are two skills that are crucial for success in life. If you don’t feel…

Communication
Strategies

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of…

 

Creative
Problem Solving

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same…

 

Entrepreneurship
101

Would you like to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great…

 

Interpersonal
Skills

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will…

 

Telework And
Telecommuting

With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better…

 

Time
Management

Personal time management skills are essential for professional success in any workplace. Those able to successfully implement…

 

Women in
Leadership

In the United States today, women make up half of the workforce. Unfortunately for women, their male colleagues are promoted at a much…

 

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Career Development Workshops

Creativity: Thinking Outside the Box

Creativity allows individuals to view every aspect on earth, explore new paths, and find new discoveries that help to advance our consistently thriving world of business. Without creativity, we would only see what is visible to the eye. To evolve as a business, it is critical to look beyond what is visible and consider new ideas. When creativity is incorporated into daily workplace practices, there is an increase in opportunity for growth, engagement, and productivity.  Creativity and innovation will turn ideas and dreams into reality.

 

This course will provide you with informative tools and practical strategies that will help shape a creative workplace. Creativity plays a big role in building a positive work environment, in which employees will feel confident in expressing their ideas. Be mindful that there is creativity in all of us. When this creativity emerges, powerful opportunities and advancements will happen.

Developing Creativity

Children have an innate creative ability, but for some reason adults seem to lose it along the way. Your participants will move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens.

 

With our Developing Creativity course your participants will learn how to remove barriers that block or limit their creativity. They will improve their imagination, divergent thinking, and mental flexibility. Participants will learn about mind mapping, individual brainstorming, and when to recognize and look for what inspires them to be more creative.

mLearning Essentials

Mobile learning, or mLearning, is defined as the delivery of learning, education or training on mobile devices, such as mobile phones, tablets, and laptops. mLearning allows training and support to be taken anywhere, making it flexible and convenient for companies to use.

 

With our mLearning workshop, you will begin to see the importance and usefulness of mLearning in any organization. By absorbing the ins and outs of utilizing mLearning, participants will possess the skills needed to take advantage of this new technology, in order to educate employees and clients more efficiently.

Negotiation Skills

Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

 

The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Personal Branding

Personal Branding is identifying your assets, characteristics, strengths, and skills. Understanding Personal Branding will provide advantages to your participant’s personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed.

 

With our Personal Branding course your participants will be able to share their vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.

Project Management, PMBOK 6th Edition

For the effective implementation of project management, one must be up-to-date on the latest trends and practices related to it. This guide will define the 10 knowledge areas of Project Management, PMBOK, 6th edition, as well as outline processes, specific steps, and examples associated with it.
With our “Project Management, PMBOK 6th Edition” workshop, your participants will discover the specifics of how project management works.

Ten Soft Skills You Need

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.

 

With our Ten Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.

Crisis
Management

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective is…

 

Developing a
Lunch and Learn

Creating a Lunch and Learn session is a low-cost training option. It is a great way to introduce a topic or give a small demonstration of a…

Health and
Wellness at Work

A healthy employee is a happy and productive employee, and that is a goal for every organization. Through our Health and Wellness at…

 

Managing Workplace
Harassment

Workplace harassment. A growing problem in America. Oh, you may say, “not in my office,” or “not our team,” but workplace harassment is an…

Millennial
Onboarding

Onboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value…

 

Train-The-
Trainer

Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you’ll want to be…

 

Workplace
Harassment

Harassment can be based on a variety of factors that differ from the one doing the harassment, such as race, sex, and disability. Experiencing…

 

Workplace
Violence

Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and…

 

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Human Resources Workshops

Business Succession Planning

The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises. It is essential to the long-term survival of a company. Every company should have a form of succession planning in its portfolio, as it is not the expected absences that can cripple a company, but the unexpected ones.

 

Whether it is preparing someone to take over a position of leadership in a corporation, or the sole proprietor of a small business, Business Succession Planning will teach you the difference between succession planning and mere replacement planning. How you prepare people to take on the responsibilities of leadership so that the company thrives in the transition, is just as important as picking the right person for the job.

Contract Management

It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic. Contracts, however, are the basis of most business relationships. If contracts are managed well, business relationship will flourish. If they are not, companies face financial loss, relationship harm, and damaged reputations.

 

With our “Contract Management” workshop, your participants will discover the specifics of how contract management works and how to effectively source agents.

Employee Recruitment

Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find the best people for the jobs in your organization. Actively seeking out qualified candidates is the best way to ensure that you find the talent that you need. Recruitment is essential to the success of your business.

 

Hiring a new employee is one of the largest investments you can make in business. That is why hiring the correct employee is so important. Hiring the right employee is more important than ever, as training can be very expensive. Employee turnover costs companies a lot of money each year. This course will provide the Employee Recruitment that your hiring department need to help them interview and recruit the right employee for you.

Employee Termination Processes

Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated. One of the hardest aspects of preparing to fire an employee is to separate the emotions from the facts. Firing an employee should always be a last resort, so it is important that the manager has covered all other avenues possible before moving forward.

 

With our Employee Termination Processes workshop, your participants will begin to see how important it is to develop a core set of skills when they find themselves in a situation where they have to let an employee go.

Hiring Strategies

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for the right position. Hiring the right person is more than skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization’s culture.

 

Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring department will benefit from this workshop as it prepares them to seek out that great candidate and make sure they are a fit for your company. Your participants will obtain the necessary tools required in finding that diamond in the rough.

Human Resource Management

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

 

The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

Measuring Results From Training

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on.

 

Our Measuring Results From Training course, your participants will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings. Once the training has been evaluated the next step is to modify and updated the curriculum to create a content that is better suited for the participants.

Sensitivity Training

Sensitivity training or diversity training, there are many names for the same goal: creating a more inclusive workplace that capitalizes on differences. There are many areas of focus in sensitivity training: empathy, respect for others and cooperation towards a common goal. This type of training creates more positive and inclusive employees, a more profitable work culture, and a more positive work life for all.

 

There are many areas that sensitivity training must address that are regulated by federal and state laws. ADA Diversity laws and enforcing guidelines must be followed by all businesses. Severe penalties are in place for those who don’t follow them. Some of these areas include:

  • Race
  • Gender identification
  • Religion
  • Age
  • Disability

Universal Safety Practices

Talent Management

Talent Management is an investment. Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. The item that usually accounts for the highest cost for a company is its work force; does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce and attracting a higher caliber of new employee.

 

We all know that training and retraining costs money and Talent Management can reduce these costs. Recruiting the correct people, and keeping a talented workforce is a priority in today’s business environment. Having a talented group of employees has always been a key to success; it will translate into cost savings and higher productivity. Talent Management is the investment that will pay dividends over the course of its use.

Anger
Management

Benjamin Franklin once said, ‘In this world, nothing can be said to be certain, except death and taxes.’ We would add…

Attention
Management

A distracted employee is a less effective employee. Employees who do not pay attention to their…

 

Developing
Emotional Intelligence

Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions…

Goal Setting and
Getting Things Done

Goal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time…

Improving
Mindfulness

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it…

 

Improving
Self-Awareness

Self-awareness is an important part of everyday life. It transfers over to your personal, social, physical, and work-life. It can help one…

 

Increasing Your
Happiness

Increasing one’s happiness can be done through the power of positive thinking. That is one skill that this workshop will touch on…

 

Managing Workplace
Anxiety

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime…

 

Personal
Productivity

Most people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those…

 

Stress
Management

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the…

 

Work-Life
Balance

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By…

 

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Personal Development Workshops

Adult Learning: Mental Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will focus on the cognitive domain. This is the domain of knowledge and intellect, and it is the main focus of most educators.

 

With our Adult Learning: Mental Skills workshop, your participants will discover the specifics of how the cognitive domain increases intellectual capability.

Adult Learning: Physical Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will pay attention to the psychomotor domain. This is the domain of action and physicality. It is important to remember that psychomotor works together with the other domains when implementing it.

 

With our Adult Learning – Physical Skills workshop, your participants will discover how to better navigate their physical environment. The understanding and coordination of physical skills provides an incredible benefit to everyone.

Being A Likable Boss

Becoming a more likeable boss can sometimes be a difficult process to describe. It can be one characteristic that facilitates great communication and great employee relationships. It can be the special way that you show confidence in among your team. These and other events can become more easily managed with this great workshop.

 

 

With our How to Become a More Likeable Boss workshop, your participants will begin to see how important it is to develop better managerial skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.

Critical Thinking

Critical thinking is vital to any kind of success, including your career and beyond. Simply put, critical thinking is a questioning approach to form a judgment or conclusion. It encourages reflective and independent thinking to guide us through the hundreds of decisions that we make throughout a week. Having these skills provides you with the best chance of making an informed decision. Everything and anything can be a subject to question with critical thinking.

 

As problems are bound to come up in any organization, it’s important to know how to address these challenges with good reasoning and logic. Utilizing your critical thinking skills will lead you toward being a more rational and disciplined thinker. This workshop will provide you the skills to approach problems critically, as well as recognize the power of open-mindedness and altering your perspective, in order to make the best choices.

Job Search Skills

Searching for a job can be intimidating. How do you know what job you’re best suited for? How do you build a winning resume and cover letter? Where can you find job leads? How do you network without feeling nervous? What happens when you land an interview? And most importantly, where do you find help when you need it?

 

The Job Search Skills workshop will give you the answers to all these questions, plus a plan to get you to a new job within a month. After completing this program, you’ll be more than ready to start your search for your perfect job. Identifying the purpose for working and the assessment of skills can help determine the types of jobs your participants should apply for.

Life Coaching Essentials

Many people often mistake a life coach for a mental health professional, such as a psychiatrist or a therapist. This misconception often leads people to believe they do not need a life coach since they feel as though nothing is wrong with their mental health. However, a life coach is designed to help improve a person’s professional and personal life by working with them to achieve their goals.

 

With our Life Coaching Essentials workshop, your participants will discover the meaning of life coaching and how life coaching services can be utilized to achieve their goals.

Managing Personal Finances

There are millions of citizens struggling with debt. A lot of debt can be alleviated if you have the right tools. This workshop will provide you with the tools you need to reduce or eliminate debt, and give you the financial stability you need. The guide teaches you the benefits of having a budget and how to build a budget that fits your needs, and lifestyle. You will discover how you can cut costs, pay off debts, and live within your budget.

Public Speaking

Public speaking is one of the most intimidating things anyone is asked to do. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your participants will become more confident and relaxed in front of an audience which will translate into a successful speaking event.

 

However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.

Seeing and Taking Initiative

Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss out on amazing opportunities. See what you want, believe what you want, and make it happen.

 

With our “Seeing and Taking Initiative” workshop, the class participants will learn what initiative is, how to take it on, the advantages of it, and when to know one’s place. By enrolling in this class, participants will be taking the first step in making something positive happen for them! Now that is initiative!

Body Language
Basics

Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not…

 

Coaching
Salespeople

Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction. Coaching…

 

Employee
Recognition

Recognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling…

 

Event
Planning

Successful event planning starts with possessing good communication skills, being highly organized, and having the ability to follow up…

High Performance Teams
Remote Workforce

High-Performance Teams (Remote Workforce) are organizations, teams, or groups working in a virtual environment that…

Motivating Your
Sales Team

Everyone can always use some inspiration and motivation. This workshop will help your participants target the unique ways…

 

Overcoming
Sales Objections

Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and…

 

Presentation
Skills

Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and even death…

 

Prospecting and
Lead Generation

Prospecting and lead generation is the method of making links that may lead to a sale or other promising results. The leads may…

Top 10
Sales Secrets

No one is born a salesperson. No one has a special gift that makes customers buy products/services. Everyone can, however, learn how…

 

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Sales and Marketing Workshops

Call Center Training

Phone skills are a highly valuable tool to have in any employee’s skill-set, and Call Center Training will help provide those skills. This course will help your participants improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining your current cliental. A more confident employee is also one that is happier, and happier employees will produce happier customers.

 

Call Center Training will lower costs, as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout your company and help influence the organization as a whole. Evaluating metrics and coaching are also used to make sure the participants are reaching their potential, and maintaining a useful skill set.

Contact Center Training

For many people, the term Contact Center relates to sales calls and telemarketers, but a contact center can provide customer support, information technology support, and much more. The key to offering great customer experience is in the training. A well-trained contact center employee can be the difference between gaining more customers and losing them. Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, and giving them the information that is needed to effectively assist your customer base is paramount.

 

With our “Contact Center Training” workshop, your participants will discover the basic elements of being an effective employee of a contact center.

Creating a Great Webinar

Webinars are a great inexpensive way to reach a large number of people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, or have a meeting with employees located throughout the globe. Being an interactive form of media, Webinars provide a great environment for these activities and so much more.

 

Creating a Great Webinar is all about providing a great interaction between the presenter and the audience. Your participants will develop the skills needed to promote, host, or facilitate a great Webinar for your company. Sharing your passion and knowledge through a Webinar is the best way to reach many, via the power of one.

High Performance Teams (Non-remote Workers)

High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.

 

With our High Performance Teams (Non -remote Workers) workshop, your participants will begin to see how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!

In-Person Sales

In the age of online shopping and technology, in-person sales can easily be ignored. However, do not overlook the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested in sales must be confident in the art of in-person sales.

 

With our In-Person Sales workshop, your participants will discover the specifics of what it means to become an effective salesperson, and the steps to success. They will learn how to connect with customers and move them through the sales process.

Internet Marketing Fundamentals

Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer’s dream come true, especially with Social Media, as you have a low-cost marketing tool that can reach a large audience.

 

Internet Marketing Fundamentals will provide your participants with a great set of skills to market your business online. Content is the king of Internet marketing, and your participants will need to know how to utilize your great content. If you want your business to grow then your participants need to understand Internet Marketing Fundamentals.

Marketing Basics

Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits, the big picture is revealed. Your participants will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.

 

Marketing Basics will provide basic knowledge to your participants, and give them the ability to build and grow their business. Marketing has changed a lot recently and having a new perspective will give your participants the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.

Media And Public Relations

In this workshop, your participants will get knowledge they need to manage effectively their image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities. This workshop is designed to provide practical and hands-on tools that will give your participants a skillset in dealing with the media and the public.

 

Media and Public Relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. The larger the scope the more people knows you and offers you opportunities.

Multi-Level Marketing

Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the team by recruiting and training new agents. This tactic of marketing helps boost the company’s sales force not only from the sales of the primary agent, but also from the sales and profits of the agents they have recruited.

 

With our “Multi-Level Marketing” workshop, your participants will discover the specifics of how multi-level marketing works and how to effectively source agents. For many companies, it can prove to be a valuable tool for not only building revenue, but also for building their marketing and networking circles.

Sales Fundametals

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.

 

The Sales Fundamentals workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Your participants will become more confident, handle objections, and learning how to be a great closer.

Servant Leadership

Servant leadership may seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on the success of others (i.e., your employees), and in turn, building better professional relationships that can benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and furthering their success at the same time.

 

With our “Servant Leadership” workshop, your participants will discover the specifics of how servant leadership works and how it can benefit leaders and employees!

Social Media Marketing

Social media is a staple of modern life. It is so enmeshed in the way that we communicate that companies have little choice but to engage social media as part of their marketing strategy. Before implementing any social media strategies, you should take the time to understand the benefits, as well as the risks, of using different social media platforms to reach current and potential customers.

 

With our “Social Media Marketing” workshop, your participants will discover the specifics of how to effectively use social media marketing and its pros and cons.

Telephone Etiquette

Proper Telephone Etiquette can facilitate great communication, inside and outside the office. It can be the special way that you show confidence in a challenging situation, or your pleasant day-to-day interaction with customers and co-workers alike. These and other events can become more easily managed with this great workshop.

With our Telephone Etiquette workshop, your participants will begin to see how important it is to develop better telephone communication skills. By improving how they communicate on the telephone and improve basic communication skills, your participants will improve on almost every aspect of their career.

Trade Show Staff Training

Attending a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. Every person in your booth is an ambassador of your company, make sure they are prepared. Trade show attendees usually plan a list of whom they’re going to visit before ever entering the convention center doors, make sure you are on that list.

 

Make sure your staff has the right tools to succeed with our Trade Show Staff Training course. A successful trade show will benefit your company on many levels. The most basic statistic is that it can cost half as much to close a sale made with a trade show lead as to one obtained through any other means. Get your staff trained and get to that trade show!

Conducting Annual
Employee Reviews

An annual review can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed. Giving your…

Developing New
Managers

Management must be effective for the success of any business. Unfortunately, it is all too easy to overlook the training and development of…

 

Employee
Motivation

When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The…

 

Leadership And
Influence

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often…

 

Manager
Management

With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better…

 

Trust Building and
Resilience Development

Welcome to the Trust Building and Resilience Development workshop. Ensuring relationships that are built on trust, and having the tools…

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Supervisors And Managers Workshops

Coaching and Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month, even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

 

Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and Goal setting. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them, and strategic goal setting.

Facilitation Skills

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.

 

The Facilitation Skills workshop can help any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.

Middle Manager

Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understands how to effectively execute these goals.

 

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization’s structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company, and will have a large impact throughout the organization.

Performance Management

Performance Management is making sure the employee and the organization they are employed by are focused on the same priorities. Performance Management within an organization improves production and reduces waste. It helps the employee set and meet goals, and improves the employee/manager relationship. The key to keeping an organization and employee aligned; improving performance and productivity, is through Performance Management.

 

When changes occur, Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee create a stream-lined relationship which improves communication and interaction. Performance Management will help close any gaps that exist in an employee’s skill-set, and make them a more valuable employee through feedback and coaching.

Self-Leadership

As we grow, we learn to become leaders. Being a leader is natural for some, and learned for others. No matter how we become a leader, it is important to remember we must lead ourselves before we lead others. Take the time to motivate yourself and realize that you can do it.

 

With our “Self-Leadership” workshop, your participants will discover the specifics of how to be a better leader for themselves and for others. Your participants will be able to guide themselves in positive ways, and achieve personal success!

Supervising Others

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

 

The Supervising Others workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Team Building Through Chemistry

Teams are an integral part of any business. The key to successful team building is addressing the importance of chemistry between team members. It is not enough to have a group of people work on a project; people have to connect and balance each others’ strengths. By focusing on the group’s chemistry as you build the team, you will increase the chance of avoiding pitfalls and will develop a sense of unity among your coworkers.

 

With our “Team Building Through Chemistry” workshop, your participants will discover the specifics of how building a team through chemistry will lead to success.

Virtual Team Building and Management

Working from home has become very common recently. Virtual workers can be found in almost all lines of work. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. A virtual team provides a Follow the Sun production environment. Providing support to customers anywhere, anytime. Managing your employees all over the globe, or all over the state, can be challenging.

 

With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give your participants the knowledge to work through these challenges and succeed in a growing global workforce.

Business
Ethics

A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization…

 

Business
Etiquette

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social…

 

Change
Management

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change…

 

Civility In The
Workplace

While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic…

Conflict
Resolution

Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process…

Customer
Service

Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the…

 

Customer
Support

Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed…

 

Developing Corporate
Behavior

With this workshop, your participants will be able to develop a business environment that reflects a positive set of values and…

Handling a
Difficult Customer

Customer service is a necessary position in the job world today. It helps companies give customers what they want and what…

Networking Outside
the Company

Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions…

Respect In The
Workplace

A respectful work environment is essential to the overall success of your team, as well as contributing to a stronger work reputation…

 

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Workplace Essentials Workshops

Appreciative Inquiry

Organizations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning, people will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what’s wrong, will transform the individuals and thus transform the organization.

 

Appreciative Inquiry is a shift from looking at problems and deficiencies and instead, focusing on strengths and successes. It is a tool for organizational change and it will strengthen relationships. Who doesn’t like to share good positive stories and events? Think about it.

Cyber Security

Every organization is responsible for ensuring cybersecurity. The ability to protect its information systems from impairment or even theft is essential to success. Implementing effective security measures will not only offer liability protection; it will also increase efficiency and productivity.

 

With our “Cybersecurity” workshop, your participants will discover the fundamentals of cybersecurity as well as the methods that should be implemented to make sure their computer systems are protected.

Delivering Constructive Criticism

Delivering Constructive Criticism is one of the most challenging things for anyone to do. Through this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee requires feedback or criticism, the situation needs to be handled in a very specific way.

 

Delivering Constructive Criticism, will provide great benefits to your organization. It offers options for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

Networking (Within the Company)

Networking has become a crucial part of the world today. Most people are aware of external networking and primarily focus on that. It is important to pay extra attention to internal networking, or networking within the company. To be truly effective, internal networking must be utilized throughout the company.

 

With the Networking Within the Company workshop your participants will learn how internal networking is changing the workforce. Through this workshop, your participants will gain a new perspective of networking, and what benefits can come from fully utilizing and making connections with internal networking.

Office Health and Safety

The productivity of a company begins with the health of its employees. While it may not always be possible to eliminate sickness, with the proper tools, reducing illness and its effects on the workplace, can be within your reach. This course will discuss the steps to implement to keep yourself and co-workers healthy.

Responsibility in the Workplace

Welcome to the Responsibility in the Workplace workshop. One of the most critical traits to look for in an employee is responsibility. Responsible employees drive the success of an organization, whether for profit or not for profit.

 

This workshop will introduce to you the ideas of responsibility and the traits that define a responsible employee. It will also show the effects of having responsible employees versus irresponsible employees. And finally, the workshop will cover the steps to becoming more responsible.

Risk Assessment and Management

It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making it part of the day to day business is important. Safety should be the first priority, as every business must face the reality of risks and hazards.

 

Through our Risk Assessment and Management course your participants will become aware of hazards and risk they didn’t realize were around their workplace. Identifying hazards through proper procedures will provide your participants the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment.

Safety In The Workplace

Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be effective.

 

Our Safety In The Workplace course will be instrumental in reviewing common hazards, safety techniques and after completion, your participants will have the tools to help them create a safety policy for their work place. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe.

Team Building For Managers

Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. One should take the time and proper steps, to become the best team member they can be.

 

With our Team Building For Managers workshop, your participants will learn how important team building is and how beneficial it can be. Through this workshop, your participants will gain a new perspective on teamwork, and become a valuable member to any team they are placed in. Follow the information in this workshop and create a positive atmosphere within your company with the use of teams.

Workplace Bullying

According to HeadsUp.org, a website that provides workplace resources for employees, employers, managers and small business owners, the definition of workplace bullying is “repeated and unreasonable behavior directed toward an employee or group of employees that creates a risk to health and safety.” This type of harmful behavior in the workplace many times goes unreported, mainly because of it’s shameful, intimidating effect on the victimized employee. So many of these horrible incidents don’t come to light because the employee who is being bullied is working a lower-level position, and are probably being bullied by someone that does the hiring and firing at that company. But, it’s not always a boss or manager who is doing the bullying, and it can very well be a co-worker on the same level and/or pay grade as the person who’s feeling victimized.

Teamwork & Team Building

For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.

 

The Teamwork And Team Building workshop will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Your participants will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

Save time from browsing through each page of workshops. Below is our master list of all of our business workshops. Tap any “+” symbol below to open additional information about the selected program.

Business Workshops



Accountability in the Workplace

Graphic of a group of peopleAccountability helps to ensure that every employee will take responsibility for their performance and behaviors, and…

Administrative Office Procedures

Administrative office iconsAdministrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run…

Administrative Support

Administrative woman with red lanyard around her neckAdministrative assistants are a key part of most office environments…

Anger Management

Two men trying to choke each otherBenjamin Franklin once said, ‘In this world, nothing can be said to be certain, except death and taxes.’ We would add…

Archiving and Records Management

Shelves full of archived recordsRecords are in every organization. From purchasing receipts to tax documents to communications, they need…

Assertiveness And Self-Confidence

Assertive and self-confident manSelf-confidence and assertiveness are two skills that are crucial for success in life. If you don’t feel…

Attention Management

Statue of man sitting and thinkingA distracted employee is a less effective employee. Employees who do not pay attention to their…

Body Language Basics

Cartoon man with arms on tableCan you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not…

Business Ethics

Graphic of two businessmen shaking handsA company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization…

Business Etiquette

Graphic of person on a phone with an angel and devil behind themThis course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social…

Change Management

Graphic figure holding changes ahead signChange is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change…

Civility In The Workplace

Man showing civility in the workplace to female coworkerWhile a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic…

Coaching Salespeople

Graphic word salesCoaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction. Coaching…

Communication Strategies

Graphic of communication towerFor the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of…

Conducting Annual Employee Reviews

Graphic feedback signAn annual review can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed. Giving your…

Conflict Management

Two men lock arms in a conflictWherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process…

Creative Problem Solving

Graphic problem puzzle piece with two people and a solutionIn the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same…

Crisis Management

Graphic of arrow curving around a crisisCrisis management is as important as finance management, personnel management, etc. Having a clear and effective is…

Customer Service

Customer service bell on tableEach and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the…

Customer Support

Customer loyalty spelled out in scrabble piecesCustomer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed…

Developing a Lunch and Learn

Young woman at a lunch and learn workshopCreating a Lunch and Learn session is a low-cost training option. It is a great way to introduce a topic or give a small demonstration of a…

Developing Corporate Behavior

Group of corporate people with hands all inWith this workshop, your participants will be able to develop a business environment that reflects a positive set of values and…

Developing New Managers

Graphic of red arrow climbing manager ladderManagement must be effective for the success of any business. Unfortunately, it is all too easy to overlook the training and development of…

Developing Emotional Intelligence

Graphic of heads with cognitive iconsEmotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions…

Employee Motivation

Graphic of figure in front motivating employeesWhen you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The…

Employee Recognition

Employee of the month name badgeRecognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling…

Entrepreneurship 101

Man drawing upward trending graphWould you like to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great…

Event Planning

The word events spelled out on red blocksSuccessful event planning starts with possessing good communication skills, being highly organized, and having the ability to follow up…

Generation Gaps

Younger and older man with boxing gloves onWhile having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace…

Goal Setting and Getting Things Done

Graphic of the word goal with an arrow through the bullseye in the OGoal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time…

Handling a Difficult Customer

Fist hitting a customer service bellCustomer service is a necessary position in the job world today. It helps companies give customers what they want and what…

Health and Wellness at Work

Woman eating a healthy saladA healthy employee is a happy and productive employee, and that is a goal for every organization. Through our Health and Wellness at…

High Performance Teams Remote Workforce

Graphic of figures working remotely on computersHigh-Performance Teams (Remote Workforce) are organizations, teams, or groups working in a virtual environment that…

Improving Mindfulness

Be mindful wordingMindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it…

Improving Self-Awareness

Words body, mind, soul, spiritSelf-awareness is an important part of everyday life. It transfers over to your personal, social, physical, and work-life. It can help one…

Increasing Your Happiness

Three smiley facesIncreasing one’s happiness can be done through the power of positive thinking. That is one skill that this workshop will touch on…

Interpersonal Skills

Graphic of stick figures circled and connected togetherWe’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will…

Leadership And Influence

Graphic of figure with sword and shieldThey say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often…

Manager Management

Graph of red figure in front of group of blue figuresWith this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better…

Managing Workplace Anxiety

Man with head in hands from anxietyThe workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime…

Managing Workplace Harassment

Keyboard with bully spelled in red lettersWorkplace harassment. A growing problem in America. Oh, you may say, “not in my office,” or “not our team,” but workplace harassment is an…

Millennial Onboarding

Man extending handshake with group of millennials behind himOnboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value…

Motivating Your Sales Team

Hand writing increase sales with red arrow going upEveryone can always use some inspiration and motivation. This workshop will help your participants target the unique ways…

Networking Outside the Company

Graphic of two businessmen shaking hands and networkingNetworking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions…

Overcoming Sales Objections

Graphic of two figures pushing an arrow upwardsExperiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and…

Personal Productivity

Graphic of figure stacking percentage blocksMost people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those…

Presentation Skills

Graphic figure writing on easelMany studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and even death…

Prospecting and Lead Generation

Graphic of leads going into a funnelProspecting and lead generation is the method of making links that may lead to a sale or other promising results. The leads may…

Respect In The Workplace

Graphic of colorful hands overlappingA respectful work environment is essential to the overall success of your team, as well as contributing to a stronger work reputation…

Stress Management

Graphic figure holding hands on head in stressful mannerPositive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the…

Telework And Telecommuting

Woman on couch telecommuting on laptopWith this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better…

Time Management

Image of a pocket type watchPersonal time management skills are essential for professional success in any workplace. Those able to successfully implement…

Top 10 Sales Secrets

Graphic of the word top 10 with an arrow in the bullseye zeroNo one is born a salesperson. No one has a special gift that makes customers buy products/services. Everyone can, however, learn how…

Train-The-Trainer

One woman taringing another using a drawing boardWhether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you’ll want to be…[vc_btn title=”Learn More” style=”3d” color=”primary” size=”xs” align=”center” link=”url:https%3A%2F%2Fronwaterfieldcoaching.ca%2Fworkshops%2Ftrain-the-trainer%2F|title:Train-The-Trainer”

Trust Building and Resilience Development

Graphic of figures placing puzzle pieces together towards trustWelcome to the Trust Building and Resilience Development workshop. Ensuring relationships that are built on trust, and having the tools…

Women in Leadership

Graphic of woman in red out in front leading women in blueIn the United States today, women make up half of the workforce. Unfortunately for women, their male colleagues are promoted at a much…

Work-Life Balance

Blocks of work & life balancing on teeter totterHaving a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By…

Workplace Violence

Man and woman in business suits with boxing gloves onWorkplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and…

Workplace Harassment

Man looking at woman picking up papers off of the floorHarassment can be based on a variety of factors that differ from the one doing the harassment, such as race, sex, and disability. Experiencing…

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.


Additional Administrative Skills Workshops


Basic Bookkeeping

Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world revolves around numbers.

 

Some of us enjoy dealing with numbers while others may have a fear of them, or even a phobia. For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a cookie. Welcome to Basic Bookkeeping!

Collaborative Business Writing

Writing and communication skills have degraded with more and more people communicating through email and instant messaging. Developing writing skills is still important in the business world, as is creating proper documents (such as proposals, reports, and agendas) giving you that extra edge in the workplace.

 

The Collaborative Business Writing workshop will give your participants the knowledge and skills to collaborate with others and create that important document. Your participants will touch on the types of collaboration, and ways to improve them. They will understand the benefits of coming together as a team and will build confidence in their individual abilities.

Executive and Personal Assistants

Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents, all must be done with the highest degree of confidentiality. Confidentiality is one of the most important characteristics of any assistant.

 

Our Executive and Personal Assistants workshop will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide your participants with the necessary tools.

Meeting Management

This workshop is designed to give your participants the basic tools you need to initiate and manage their meetings. They will learn planning and leading techniques that will give then the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this workshop your participants will learn the needed skills in planning and implementing a successful meeting.

 

The Meeting Management workshop will explore how to reduce waste and make meetings more efficient. This is a hands-on workshop and your participation will help make it a valuable experience. Use this time to begin the process of developing your skills along with other participants who share the same desire to improve their meeting management skills.

Organizational Skills

Developing good Organizational Skill is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your participants professional and personal lives. Throughout this workshop your participants will be given the tools necessary in developing better Organizational Skills.

 

Through Organizational Skills your participants will encounter improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time looking for items. So stop looking for those important items, and start knowing where they are by getting organized.

Social Media In The Workplace

We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity. People love to share, but they need to know what is alright to share and what should not be sent out.

 

Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face to face. Talking on a phone has been replaced more and more with SMS (texting.) Social media channels are becoming the main form of communication and your participants will realize how Social media and the Workplace can work together.

Supply Chain Management

Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

 

With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

Additional Career Development Workshops


Creativity: Thinking Outside the Box

Creativity allows individuals to view every aspect on earth, explore new paths, and find new discoveries that help to advance our consistently thriving world of business. Without creativity, we would only see what is visible to the eye. To evolve as a business, it is critical to look beyond what is visible and consider new ideas. When creativity is incorporated into daily workplace practices, there is an increase in opportunity for growth, engagement, and productivity.  Creativity and innovation will turn ideas and dreams into reality.

 

This course will provide you with informative tools and practical strategies that will help shape a creative workplace. Creativity plays a big role in building a positive work environment, in which employees will feel confident in expressing their ideas. Be mindful that there is creativity in all of us. When this creativity emerges, powerful opportunities and advancements will happen.

Developing Creativity

Children have an innate creative ability, but for some reason adults seem to lose it along the way. Your participants will move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens.

 

With our Developing Creativity course your participants will learn how to remove barriers that block or limit their creativity. They will improve their imagination, divergent thinking, and mental flexibility. Participants will learn about mind mapping, individual brainstorming, and when to recognize and look for what inspires them to be more creative.

mLearning Essentials

Mobile learning, or mLearning, is defined as the delivery of learning, education or training on mobile devices, such as mobile phones, tablets, and laptops. mLearning allows training and support to be taken anywhere, making it flexible and convenient for companies to use.

 

With our mLearning workshop, you will begin to see the importance and usefulness of mLearning in any organization. By absorbing the ins and outs of utilizing mLearning, participants will possess the skills needed to take advantage of this new technology, in order to educate employees and clients more efficiently.

Negotiation Skills

Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

 

The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Personal Branding

Personal Branding is identifying your assets, characteristics, strengths, and skills. Understanding Personal Branding will provide advantages to your participant’s personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed.

 

With our Personal Branding course your participants will be able to share their vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.

Project Management, PMBOK 6th Edition

For the effective implementation of project management, one must be up-to-date on the latest trends and practices related to it. This guide will define the 10 knowledge areas of Project Management, PMBOK, 6th edition, as well as outline processes, specific steps, and examples associated with it.
With our “Project Management, PMBOK 6th Edition” workshop, your participants will discover the specifics of how project management works.

Ten Soft Skills You Need

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.

 

With our Ten Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.

Additional Human Resources Workshops


Business Succession Planning

The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises. It is essential to the long-term survival of a company. Every company should have a form of succession planning in its portfolio, as it is not the expected absences that can cripple a company, but the unexpected ones.

 

Whether it is preparing someone to take over a position of leadership in a corporation, or the sole proprietor of a small business, Business Succession Planning will teach you the difference between succession planning and mere replacement planning. How you prepare people to take on the responsibilities of leadership so that the company thrives in the transition, is just as important as picking the right person for the job.

Contract Management

It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic. Contracts, however, are the basis of most business relationships. If contracts are managed well, business relationship will flourish. If they are not, companies face financial loss, relationship harm, and damaged reputations.

 

With our “Contract Management” workshop, your participants will discover the specifics of how contract management works and how to effectively source agents.

Employee Recruitment

Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find the best people for the jobs in your organization. Actively seeking out qualified candidates is the best way to ensure that you find the talent that you need. Recruitment is essential to the success of your business.

 

Hiring a new employee is one of the largest investments you can make in business. That is why hiring the correct employee is so important. Hiring the right employee is more important than ever, as training can be very expensive. Employee turnover costs companies a lot of money each year. This course will provide the Employee Recruitment that your hiring department need to help them interview and recruit the right employee for you.

Employee Termination Processes

Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated. One of the hardest aspects of preparing to fire an employee is to separate the emotions from the facts. Firing an employee should always be a last resort, so it is important that the manager has covered all other avenues possible before moving forward.

 

With our Employee Termination Processes workshop, your participants will begin to see how important it is to develop a core set of skills when they find themselves in a situation where they have to let an employee go.

Hiring Strategies

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for the right position. Hiring the right person is more than skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization’s culture.

 

Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring department will benefit from this workshop as it prepares them to seek out that great candidate and make sure they are a fit for your company. Your participants will obtain the necessary tools required in finding that diamond in the rough.

Human Resource Management

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

 

The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

Measuring Results From Training

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on.

 

Our Measuring Results From Training course, your participants will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings. Once the training has been evaluated the next step is to modify and updated the curriculum to create a content that is better suited for the participants.

Sensitivity Training

Sensitivity training or diversity training, there are many names for the same goal: creating a more inclusive workplace that capitalizes on differences. There are many areas of focus in sensitivity training: empathy, respect for others and cooperation towards a common goal. This type of training creates more positive and inclusive employees, a more profitable work culture, and a more positive work life for all.

 

There are many areas that sensitivity training must address that are regulated by federal and state laws. ADA Diversity laws and enforcing guidelines must be followed by all businesses. Severe penalties are in place for those who don’t follow them. Some of these areas include:

  • Race
  • Gender identification
  • Religion
  • Age
  • Disability

Universal Safety Practices

Talent Management

Talent Management is an investment. Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. The item that usually accounts for the highest cost for a company is its work force; does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce and attracting a higher caliber of new employee.

 

We all know that training and retraining costs money and Talent Management can reduce these costs. Recruiting the correct people, and keeping a talented workforce is a priority in today’s business environment. Having a talented group of employees has always been a key to success; it will translate into cost savings and higher productivity. Talent Management is the investment that will pay dividends over the course of its use.

Additional Personal Development Workshops


Adult Learning: Mental Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will focus on the cognitive domain. This is the domain of knowledge and intellect, and it is the main focus of most educators.

 

With our Adult Learning: Mental Skills workshop, your participants will discover the specifics of how the cognitive domain increases intellectual capability.

Adult Learning: Mental Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will focus on the cognitive domain. This is the domain of knowledge and intellect, and it is the main focus of most educators.

 

With our Adult Learning: Mental Skills workshop, your participants will discover the specifics of how the cognitive domain increases intellectual capability.

Adult Learning: Physical Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will pay attention to the psychomotor domain. This is the domain of action and physicality. It is important to remember that psychomotor works together with the other domains when implementing it.

 

With our Adult Learning – Physical Skills workshop, your participants will discover how to better navigate their physical environment. The understanding and coordination of physical skills provides an incredible benefit to everyone.

Being A Likable Boss

Becoming a more likeable boss can sometimes be a difficult process to describe. It can be one characteristic that facilitates great communication and great employee relationships. It can be the special way that you show confidence in among your team. These and other events can become more easily managed with this great workshop.

 

 

With our How to Become a More Likeable Boss workshop, your participants will begin to see how important it is to develop better managerial skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.

Critical Thinking

Critical thinking is vital to any kind of success, including your career and beyond. Simply put, critical thinking is a questioning approach to form a judgment or conclusion. It encourages reflective and independent thinking to guide us through the hundreds of decisions that we make throughout a week. Having these skills provides you with the best chance of making an informed decision. Everything and anything can be a subject to question with critical thinking.

 

As problems are bound to come up in any organization, it’s important to know how to address these challenges with good reasoning and logic. Utilizing your critical thinking skills will lead you toward being a more rational and disciplined thinker. This workshop will provide you the skills to approach problems critically, as well as recognize the power of open-mindedness and altering your perspective, in order to make the best choices.

Job Search Skills

Searching for a job can be intimidating. How do you know what job you’re best suited for? How do you build a winning resume and cover letter? Where can you find job leads? How do you network without feeling nervous? What happens when you land an interview? And most importantly, where do you find help when you need it?

 

The Job Search Skills workshop will give you the answers to all these questions, plus a plan to get you to a new job within a month. After completing this program, you’ll be more than ready to start your search for your perfect job. Identifying the purpose for working and the assessment of skills can help determine the types of jobs your participants should apply for.

Life Coaching Essentials

Many people often mistake a life coach for a mental health professional, such as a psychiatrist or a therapist. This misconception often leads people to believe they do not need a life coach since they feel as though nothing is wrong with their mental health. However, a life coach is designed to help improve a person’s professional and personal life by working with them to achieve their goals.

 

With our Life Coaching Essentials workshop, your participants will discover the meaning of life coaching and how life coaching services can be utilized to achieve their goals.

Managing Personal Finances

There are millions of citizens struggling with debt. A lot of debt can be alleviated if you have the right tools. This workshop will provide you with the tools you need to reduce or eliminate debt, and give you the financial stability you need. The guide teaches you the benefits of having a budget and how to build a budget that fits your needs, and lifestyle. You will discover how you can cut costs, pay off debts, and live within your budget.

Public Speaking

Public speaking is one of the most intimidating things anyone is asked to do. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your participants will become more confident and relaxed in front of an audience which will translate into a successful speaking event.

 

However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.

Seeing and Taking Initiative

Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss out on amazing opportunities. See what you want, believe what you want, and make it happen.

 

With our “Seeing and Taking Initiative” workshop, the class participants will learn what initiative is, how to take it on, the advantages of it, and when to know one’s place. By enrolling in this class, participants will be taking the first step in making something positive happen for them! Now that is initiative!

Additional Sales And Marketing Workshops


Call Center Training

Phone skills are a highly valuable tool to have in any employee’s skill-set, and Call Center Training will help provide those skills. This course will help your participants improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining your current cliental. A more confident employee is also one that is happier, and happier employees will produce happier customers.

 

Call Center Training will lower costs, as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout your company and help influence the organization as a whole. Evaluating metrics and coaching are also used to make sure the participants are reaching their potential, and maintaining a useful skill set.

Contact Center Training

For many people, the term Contact Center relates to sales calls and telemarketers, but a contact center can provide customer support, information technology support, and much more. The key to offering great customer experience is in the training. A well-trained contact center employee can be the difference between gaining more customers and losing them. Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, and giving them the information that is needed to effectively assist your customer base is paramount.

 

With our “Contact Center Training” workshop, your participants will discover the basic elements of being an effective employee of a contact center.

Creating a Great Webinar

Webinars are a great inexpensive way to reach a large number of people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, or have a meeting with employees located throughout the globe. Being an interactive form of media, Webinars provide a great environment for these activities and so much more.

 

Creating a Great Webinar is all about providing a great interaction between the presenter and the audience. Your participants will develop the skills needed to promote, host, or facilitate a great Webinar for your company. Sharing your passion and knowledge through a Webinar is the best way to reach many, via the power of one.

High Performance Teams (Non-remote Workers)

High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.

 

With our High Performance Teams (Non -remote Workers) workshop, your participants will begin to see how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!

In-Person Sales

In the age of online shopping and technology, in-person sales can easily be ignored. However, do not overlook the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested in sales must be confident in the art of in-person sales.

 

With our In-Person Sales workshop, your participants will discover the specifics of what it means to become an effective salesperson, and the steps to success. They will learn how to connect with customers and move them through the sales process.

Internet Marketing Fundamentals

Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer’s dream come true, especially with Social Media, as you have a low-cost marketing tool that can reach a large audience.

 

Internet Marketing Fundamentals will provide your participants with a great set of skills to market your business online. Content is the king of Internet marketing, and your participants will need to know how to utilize your great content. If you want your business to grow then your participants need to understand Internet Marketing Fundamentals.

Marketing Basics

Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits, the big picture is revealed. Your participants will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.

 

Marketing Basics will provide basic knowledge to your participants, and give them the ability to build and grow their business. Marketing has changed a lot recently and having a new perspective will give your participants the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.

Media And Public Relations

In this workshop, your participants will get knowledge they need to manage effectively their image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities. This workshop is designed to provide practical and hands-on tools that will give your participants a skillset in dealing with the media and the public.

 

Media and Public Relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. The larger the scope the more people knows you and offers you opportunities.

Multi-Level Marketing

Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the team by recruiting and training new agents. This tactic of marketing helps boost the company’s sales force not only from the sales of the primary agent, but also from the sales and profits of the agents they have recruited.

 

With our “Multi-Level Marketing” workshop, your participants will discover the specifics of how multi-level marketing works and how to effectively source agents. For many companies, it can prove to be a valuable tool for not only building revenue, but also for building their marketing and networking circles.

Sales Fundametals

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.

 

The Sales Fundamentals workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Your participants will become more confident, handle objections, and learning how to be a great closer.

Servant Leadership

Servant leadership may seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on the success of others (i.e., your employees), and in turn, building better professional relationships that can benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and furthering their success at the same time.

 

With our “Servant Leadership” workshop, your participants will discover the specifics of how servant leadership works and how it can benefit leaders and employees!

Social Media Marketing

Social media is a staple of modern life. It is so enmeshed in the way that we communicate that companies have little choice but to engage social media as part of their marketing strategy. Before implementing any social media strategies, you should take the time to understand the benefits, as well as the risks, of using different social media platforms to reach current and potential customers.

 

With our “Social Media Marketing” workshop, your participants will discover the specifics of how to effectively use social media marketing and its pros and cons.

Telephone Etiquette

Proper Telephone Etiquette can facilitate great communication, inside and outside the office. It can be the special way that you show confidence in a challenging situation, or your pleasant day-to-day interaction with customers and co-workers alike. These and other events can become more easily managed with this great workshop.

With our Telephone Etiquette workshop, your participants will begin to see how important it is to develop better telephone communication skills. By improving how they communicate on the telephone and improve basic communication skills, your participants will improve on almost every aspect of their career.

Trade Show Staff Training

Attending a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. Every person in your booth is an ambassador of your company, make sure they are prepared. Trade show attendees usually plan a list of whom they’re going to visit before ever entering the convention center doors, make sure you are on that list.

 

Make sure your staff has the right tools to succeed with our Trade Show Staff Training course. A successful trade show will benefit your company on many levels. The most basic statistic is that it can cost half as much to close a sale made with a trade show lead as to one obtained through any other means. Get your staff trained and get to that trade show!

Additional Supervisors And Managers Workshops


Coaching and Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month, even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

 

Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and Goal setting. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them, and strategic goal setting.

Facilitation Skills

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.

 

The Facilitation Skills workshop can help any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.

Middle Manager

Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understands how to effectively execute these goals.

 

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization’s structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company, and will have a large impact throughout the organization.

Performance Management

Performance Management is making sure the employee and the organization they are employed by are focused on the same priorities. Performance Management within an organization improves production and reduces waste. It helps the employee set and meet goals, and improves the employee/manager relationship. The key to keeping an organization and employee aligned; improving performance and productivity, is through Performance Management.

 

When changes occur, Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee create a stream-lined relationship which improves communication and interaction. Performance Management will help close any gaps that exist in an employee’s skill-set, and make them a more valuable employee through feedback and coaching.

Self-Leadership

As we grow, we learn to become leaders. Being a leader is natural for some, and learned for others. No matter how we become a leader, it is important to remember we must lead ourselves before we lead others. Take the time to motivate yourself and realize that you can do it.

 

With our “Self-Leadership” workshop, your participants will discover the specifics of how to be a better leader for themselves and for others. Your participants will be able to guide themselves in positive ways, and achieve personal success!

Supervising Others

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

 

The Supervising Others workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Team Building Through Chemistry

Teams are an integral part of any business. The key to successful team building is addressing the importance of chemistry between team members. It is not enough to have a group of people work on a project; people have to connect and balance each others’ strengths. By focusing on the group’s chemistry as you build the team, you will increase the chance of avoiding pitfalls and will develop a sense of unity among your coworkers.

 

With our “Team Building Through Chemistry” workshop, your participants will discover the specifics of how building a team through chemistry will lead to success.

Virtual Team Building and Management

Working from home has become very common recently. Virtual workers can be found in almost all lines of work. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. A virtual team provides a Follow the Sun production environment. Providing support to customers anywhere, anytime. Managing your employees all over the globe, or all over the state, can be challenging.

 

With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give your participants the knowledge to work through these challenges and succeed in a growing global workforce.

Additional Workplace Essentials Workshops


Appreciative Inquiry

Organizations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning, people will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what’s wrong, will transform the individuals and thus transform the organization.

 

Appreciative Inquiry is a shift from looking at problems and deficiencies and instead, focusing on strengths and successes. It is a tool for organizational change and it will strengthen relationships. Who doesn’t like to share good positive stories and events? Think about it.

Cyber Security

Every organization is responsible for ensuring cybersecurity. The ability to protect its information systems from impairment or even theft is essential to success. Implementing effective security measures will not only offer liability protection; it will also increase efficiency and productivity.

 

With our “Cybersecurity” workshop, your participants will discover the fundamentals of cybersecurity as well as the methods that should be implemented to make sure their computer systems are protected.

Delivering Constructive Criticism

Delivering Constructive Criticism is one of the most challenging things for anyone to do. Through this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee requires feedback or criticism, the situation needs to be handled in a very specific way.

 

Delivering Constructive Criticism, will provide great benefits to your organization. It offers options for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

Networking (Within the Company)

Networking has become a crucial part of the world today. Most people are aware of external networking and primarily focus on that. It is important to pay extra attention to internal networking, or networking within the company. To be truly effective, internal networking must be utilized throughout the company.

 

With the Networking Within the Company workshop your participants will learn how internal networking is changing the workforce. Through this workshop, your participants will gain a new perspective of networking, and what benefits can come from fully utilizing and making connections with internal networking.

Office Health and Safety

The productivity of a company begins with the health of its employees. While it may not always be possible to eliminate sickness, with the proper tools, reducing illness and its effects on the workplace, can be within your reach. This course will discuss the steps to implement to keep yourself and co-workers healthy.

Responsibility in the Workplace

Welcome to the Responsibility in the Workplace workshop. One of the most critical traits to look for in an employee is responsibility. Responsible employees drive the success of an organization, whether for profit or not for profit.

 

This workshop will introduce to you the ideas of responsibility and the traits that define a responsible employee. It will also show the effects of having responsible employees versus irresponsible employees. And finally, the workshop will cover the steps to becoming more responsible.

Risk Assessment and Management

It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making it part of the day to day business is important. Safety should be the first priority, as every business must face the reality of risks and hazards.

 

Through our Risk Assessment and Management course your participants will become aware of hazards and risk they didn’t realize were around their workplace. Identifying hazards through proper procedures will provide your participants the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment.

Safety In The Workplace

Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be effective.

 

Our Safety In The Workplace course will be instrumental in reviewing common hazards, safety techniques and after completion, your participants will have the tools to help them create a safety policy for their work place. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe.

Team Building For Managers

Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. One should take the time and proper steps, to become the best team member they can be.

 

With our Team Building For Managers workshop, your participants will learn how important team building is and how beneficial it can be. Through this workshop, your participants will gain a new perspective on teamwork, and become a valuable member to any team they are placed in. Follow the information in this workshop and create a positive atmosphere within your company with the use of teams.

Workplace Bullying

According to HeadsUp.org, a website that provides workplace resources for employees, employers, managers and small business owners, the definition of workplace bullying is “repeated and unreasonable behavior directed toward an employee or group of employees that creates a risk to health and safety.” This type of harmful behavior in the workplace many times goes unreported, mainly because of it’s shameful, intimidating effect on the victimized employee. So many of these horrible incidents don’t come to light because the employee who is being bullied is working a lower-level position, and are probably being bullied by someone that does the hiring and firing at that company. But, it’s not always a boss or manager who is doing the bullying, and it can very well be a co-worker on the same level and/or pay grade as the person who’s feeling victimized.

Teamwork & Team Building

For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.

 

The Teamwork And Team Building workshop will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Your participants will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

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Accountability in
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Administrative Office
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Records Management

Records are in every organization. From purchasing receipts to tax documents to communications, they need…

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Administrative Workshops

Basic Bookkeeping

Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world revolves around numbers.

 

Some of us enjoy dealing with numbers while others may have a fear of them, or even a phobia. For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a cookie. Welcome to Basic Bookkeeping!

Collaborative Business Writing

Writing and communication skills have degraded with more and more people communicating through email and instant messaging. Developing writing skills is still important in the business world, as is creating proper documents (such as proposals, reports, and agendas) giving you that extra edge in the workplace.

 

The Collaborative Business Writing workshop will give your participants the knowledge and skills to collaborate with others and create that important document. Your participants will touch on the types of collaboration, and ways to improve them. They will understand the benefits of coming together as a team and will build confidence in their individual abilities.

Executive and Personal Assistants

Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents, all must be done with the highest degree of confidentiality. Confidentiality is one of the most important characteristics of any assistant.

 

Our Executive and Personal Assistants workshop will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide your participants with the necessary tools.

Meeting Management

This workshop is designed to give your participants the basic tools you need to initiate and manage their meetings. They will learn planning and leading techniques that will give then the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this workshop your participants will learn the needed skills in planning and implementing a successful meeting.

 

The Meeting Management workshop will explore how to reduce waste and make meetings more efficient. This is a hands-on workshop and your participation will help make it a valuable experience. Use this time to begin the process of developing your skills along with other participants who share the same desire to improve their meeting management skills.

Organizational Skills

Developing good Organizational Skill is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your participants professional and personal lives. Throughout this workshop your participants will be given the tools necessary in developing better Organizational Skills.

 

Through Organizational Skills your participants will encounter improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time looking for items. So stop looking for those important items, and start knowing where they are by getting organized.

Social Media In The Workplace

We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity. People love to share, but they need to know what is alright to share and what should not be sent out.

 

Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face to face. Talking on a phone has been replaced more and more with SMS (texting.) Social media channels are becoming the main form of communication and your participants will realize how Social media and the Workplace can work together.

Supply Chain Management

Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

 

With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

Building Confidence
and Assertiveness

Self-confidence and assertiveness are two skills that are crucial for success in life. If you don’t feel…

Communication
Strategies

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of…

 

Creative
Problem Solving

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same…

 

Entrepreneurship
101

Would you like to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great…

 

Interpersonal
Skills

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will…

 

Telework And
Telecommuting

With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better…

 

Time
Management

Personal time management skills are essential for professional success in any workplace. Those able to successfully implement…

 

Women in
Leadership

In the United States today, women make up half of the workforce. Unfortunately for women, their male colleagues are promoted at a much…

 

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Career Development Workshops

Creativity: Thinking Outside the Box

Creativity allows individuals to view every aspect on earth, explore new paths, and find new discoveries that help to advance our consistently thriving world of business. Without creativity, we would only see what is visible to the eye. To evolve as a business, it is critical to look beyond what is visible and consider new ideas. When creativity is incorporated into daily workplace practices, there is an increase in opportunity for growth, engagement, and productivity.  Creativity and innovation will turn ideas and dreams into reality.

 

This course will provide you with informative tools and practical strategies that will help shape a creative workplace. Creativity plays a big role in building a positive work environment, in which employees will feel confident in expressing their ideas. Be mindful that there is creativity in all of us. When this creativity emerges, powerful opportunities and advancements will happen.

Developing Creativity

Children have an innate creative ability, but for some reason adults seem to lose it along the way. Your participants will move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens.

 

With our Developing Creativity course your participants will learn how to remove barriers that block or limit their creativity. They will improve their imagination, divergent thinking, and mental flexibility. Participants will learn about mind mapping, individual brainstorming, and when to recognize and look for what inspires them to be more creative.

mLearning Essentials

Mobile learning, or mLearning, is defined as the delivery of learning, education or training on mobile devices, such as mobile phones, tablets, and laptops. mLearning allows training and support to be taken anywhere, making it flexible and convenient for companies to use.

 

With our mLearning workshop, you will begin to see the importance and usefulness of mLearning in any organization. By absorbing the ins and outs of utilizing mLearning, participants will possess the skills needed to take advantage of this new technology, in order to educate employees and clients more efficiently.

Negotiation Skills

Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

 

The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Personal Branding

Personal Branding is identifying your assets, characteristics, strengths, and skills. Understanding Personal Branding will provide advantages to your participant’s personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed.

 

With our Personal Branding course your participants will be able to share their vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.

Project Management, PMBOK 6th Edition

For the effective implementation of project management, one must be up-to-date on the latest trends and practices related to it. This guide will define the 10 knowledge areas of Project Management, PMBOK, 6th edition, as well as outline processes, specific steps, and examples associated with it.
With our “Project Management, PMBOK 6th Edition” workshop, your participants will discover the specifics of how project management works.

Ten Soft Skills You Need

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.

 

With our Ten Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.

Crisis
Management

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective is…

 

Developing a
Lunch and Learn

Creating a Lunch and Learn session is a low-cost training option. It is a great way to introduce a topic or give a small demonstration of a…

Health and
Wellness at Work

A healthy employee is a happy and productive employee, and that is a goal for every organization. Through our Health and Wellness at…

 

Managing Workplace
Harassment

Workplace harassment. A growing problem in America. Oh, you may say, “not in my office,” or “not our team,” but workplace harassment is an…

Millennial
Onboarding

Onboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value…

 

Train-The-
Trainer

Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you’ll want to be…

 

Workplace
Harassment

Harassment can be based on a variety of factors that differ from the one doing the harassment, such as race, sex, and disability. Experiencing…

 

Workplace
Violence

Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and…

 

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Human Resources Workshops

Business Succession Planning

The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises. It is essential to the long-term survival of a company. Every company should have a form of succession planning in its portfolio, as it is not the expected absences that can cripple a company, but the unexpected ones.

 

Whether it is preparing someone to take over a position of leadership in a corporation, or the sole proprietor of a small business, Business Succession Planning will teach you the difference between succession planning and mere replacement planning. How you prepare people to take on the responsibilities of leadership so that the company thrives in the transition, is just as important as picking the right person for the job.

Contract Management

It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic. Contracts, however, are the basis of most business relationships. If contracts are managed well, business relationship will flourish. If they are not, companies face financial loss, relationship harm, and damaged reputations.

 

With our “Contract Management” workshop, your participants will discover the specifics of how contract management works and how to effectively source agents.

Employee Recruitment

Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find the best people for the jobs in your organization. Actively seeking out qualified candidates is the best way to ensure that you find the talent that you need. Recruitment is essential to the success of your business.

 

Hiring a new employee is one of the largest investments you can make in business. That is why hiring the correct employee is so important. Hiring the right employee is more important than ever, as training can be very expensive. Employee turnover costs companies a lot of money each year. This course will provide the Employee Recruitment that your hiring department need to help them interview and recruit the right employee for you.

Employee Termination Processes

Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated. One of the hardest aspects of preparing to fire an employee is to separate the emotions from the facts. Firing an employee should always be a last resort, so it is important that the manager has covered all other avenues possible before moving forward.

 

With our Employee Termination Processes workshop, your participants will begin to see how important it is to develop a core set of skills when they find themselves in a situation where they have to let an employee go.

Hiring Strategies

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for the right position. Hiring the right person is more than skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization’s culture.

 

Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring department will benefit from this workshop as it prepares them to seek out that great candidate and make sure they are a fit for your company. Your participants will obtain the necessary tools required in finding that diamond in the rough.

Human Resource Management

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

 

The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

Measuring Results From Training

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on.

 

Our Measuring Results From Training course, your participants will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings. Once the training has been evaluated the next step is to modify and updated the curriculum to create a content that is better suited for the participants.

Sensitivity Training

Sensitivity training or diversity training, there are many names for the same goal: creating a more inclusive workplace that capitalizes on differences. There are many areas of focus in sensitivity training: empathy, respect for others and cooperation towards a common goal. This type of training creates more positive and inclusive employees, a more profitable work culture, and a more positive work life for all.

 

There are many areas that sensitivity training must address that are regulated by federal and state laws. ADA Diversity laws and enforcing guidelines must be followed by all businesses. Severe penalties are in place for those who don’t follow them. Some of these areas include:

  • Race
  • Gender identification
  • Religion
  • Age
  • Disability

Universal Safety Practices

Talent Management

Talent Management is an investment. Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. The item that usually accounts for the highest cost for a company is its work force; does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce and attracting a higher caliber of new employee.

 

We all know that training and retraining costs money and Talent Management can reduce these costs. Recruiting the correct people, and keeping a talented workforce is a priority in today’s business environment. Having a talented group of employees has always been a key to success; it will translate into cost savings and higher productivity. Talent Management is the investment that will pay dividends over the course of its use.

Anger
Management

Benjamin Franklin once said, ‘In this world, nothing can be said to be certain, except death and taxes.’ We would add…

Attention
Management

A distracted employee is a less effective employee. Employees who do not pay attention to their…

 

Developing
Emotional Intelligence

Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions…

Goal Setting and
Getting Things Done

Goal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time…

Improving
Mindfulness

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it…

 

Improving
Self-Awareness

Self-awareness is an important part of everyday life. It transfers over to your personal, social, physical, and work-life. It can help one…

 

Increasing Your
Happiness

Increasing one’s happiness can be done through the power of positive thinking. That is one skill that this workshop will touch on…

 

Managing Workplace
Anxiety

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime…

 

Personal
Productivity

Most people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those…

 

Stress
Management

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the…

 

Work-Life
Balance

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By…

 

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Personal Development Workshops

Adult Learning: Mental Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will focus on the cognitive domain. This is the domain of knowledge and intellect, and it is the main focus of most educators.

 

With our Adult Learning: Mental Skills workshop, your participants will discover the specifics of how the cognitive domain increases intellectual capability.

Adult Learning: Physical Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will pay attention to the psychomotor domain. This is the domain of action and physicality. It is important to remember that psychomotor works together with the other domains when implementing it.

 

With our Adult Learning – Physical Skills workshop, your participants will discover how to better navigate their physical environment. The understanding and coordination of physical skills provides an incredible benefit to everyone.

Being A Likable Boss

Becoming a more likeable boss can sometimes be a difficult process to describe. It can be one characteristic that facilitates great communication and great employee relationships. It can be the special way that you show confidence in among your team. These and other events can become more easily managed with this great workshop.

 

 

With our How to Become a More Likeable Boss workshop, your participants will begin to see how important it is to develop better managerial skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.

Critical Thinking

Critical thinking is vital to any kind of success, including your career and beyond. Simply put, critical thinking is a questioning approach to form a judgment or conclusion. It encourages reflective and independent thinking to guide us through the hundreds of decisions that we make throughout a week. Having these skills provides you with the best chance of making an informed decision. Everything and anything can be a subject to question with critical thinking.

 

As problems are bound to come up in any organization, it’s important to know how to address these challenges with good reasoning and logic. Utilizing your critical thinking skills will lead you toward being a more rational and disciplined thinker. This workshop will provide you the skills to approach problems critically, as well as recognize the power of open-mindedness and altering your perspective, in order to make the best choices.

Job Search Skills

Searching for a job can be intimidating. How do you know what job you’re best suited for? How do you build a winning resume and cover letter? Where can you find job leads? How do you network without feeling nervous? What happens when you land an interview? And most importantly, where do you find help when you need it?

 

The Job Search Skills workshop will give you the answers to all these questions, plus a plan to get you to a new job within a month. After completing this program, you’ll be more than ready to start your search for your perfect job. Identifying the purpose for working and the assessment of skills can help determine the types of jobs your participants should apply for.

Life Coaching Essentials

Many people often mistake a life coach for a mental health professional, such as a psychiatrist or a therapist. This misconception often leads people to believe they do not need a life coach since they feel as though nothing is wrong with their mental health. However, a life coach is designed to help improve a person’s professional and personal life by working with them to achieve their goals.

 

With our Life Coaching Essentials workshop, your participants will discover the meaning of life coaching and how life coaching services can be utilized to achieve their goals.

Managing Personal Finances

There are millions of citizens struggling with debt. A lot of debt can be alleviated if you have the right tools. This workshop will provide you with the tools you need to reduce or eliminate debt, and give you the financial stability you need. The guide teaches you the benefits of having a budget and how to build a budget that fits your needs, and lifestyle. You will discover how you can cut costs, pay off debts, and live within your budget.

Public Speaking

Public speaking is one of the most intimidating things anyone is asked to do. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your participants will become more confident and relaxed in front of an audience which will translate into a successful speaking event.

 

However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.

Seeing and Taking Initiative

Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss out on amazing opportunities. See what you want, believe what you want, and make it happen.

 

With our “Seeing and Taking Initiative” workshop, the class participants will learn what initiative is, how to take it on, the advantages of it, and when to know one’s place. By enrolling in this class, participants will be taking the first step in making something positive happen for them! Now that is initiative!

Body Language
Basics

Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not…

 

Coaching
Salespeople

Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction. Coaching…

 

Employee
Recognition

Recognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling…

 

Event
Planning

Successful event planning starts with possessing good communication skills, being highly organized, and having the ability to follow up…

High Performance Teams
Remote Workforce

High-Performance Teams (Remote Workforce) are organizations, teams, or groups working in a virtual environment that…

Motivating Your
Sales Team

Everyone can always use some inspiration and motivation. This workshop will help your participants target the unique ways…

 

Overcoming
Sales Objections

Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and…

 

Presentation
Skills

Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and even death…

 

Prospecting and
Lead Generation

Prospecting and lead generation is the method of making links that may lead to a sale or other promising results. The leads may…

Top 10
Sales Secrets

No one is born a salesperson. No one has a special gift that makes customers buy products/services. Everyone can, however, learn how…

 

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Sales and Marketing Workshops

Call Center Training

Phone skills are a highly valuable tool to have in any employee’s skill-set, and Call Center Training will help provide those skills. This course will help your participants improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining your current cliental. A more confident employee is also one that is happier, and happier employees will produce happier customers.

 

Call Center Training will lower costs, as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout your company and help influence the organization as a whole. Evaluating metrics and coaching are also used to make sure the participants are reaching their potential, and maintaining a useful skill set.

Contact Center Training

For many people, the term Contact Center relates to sales calls and telemarketers, but a contact center can provide customer support, information technology support, and much more. The key to offering great customer experience is in the training. A well-trained contact center employee can be the difference between gaining more customers and losing them. Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, and giving them the information that is needed to effectively assist your customer base is paramount.

 

With our “Contact Center Training” workshop, your participants will discover the basic elements of being an effective employee of a contact center.

Creating a Great Webinar

Webinars are a great inexpensive way to reach a large number of people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, or have a meeting with employees located throughout the globe. Being an interactive form of media, Webinars provide a great environment for these activities and so much more.

 

Creating a Great Webinar is all about providing a great interaction between the presenter and the audience. Your participants will develop the skills needed to promote, host, or facilitate a great Webinar for your company. Sharing your passion and knowledge through a Webinar is the best way to reach many, via the power of one.

High Performance Teams (Non-remote Workers)

High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.

 

With our High Performance Teams (Non -remote Workers) workshop, your participants will begin to see how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!

In-Person Sales

In the age of online shopping and technology, in-person sales can easily be ignored. However, do not overlook the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested in sales must be confident in the art of in-person sales.

 

With our In-Person Sales workshop, your participants will discover the specifics of what it means to become an effective salesperson, and the steps to success. They will learn how to connect with customers and move them through the sales process.

Internet Marketing Fundamentals

Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer’s dream come true, especially with Social Media, as you have a low-cost marketing tool that can reach a large audience.

 

Internet Marketing Fundamentals will provide your participants with a great set of skills to market your business online. Content is the king of Internet marketing, and your participants will need to know how to utilize your great content. If you want your business to grow then your participants need to understand Internet Marketing Fundamentals.

Marketing Basics

Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits, the big picture is revealed. Your participants will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.

 

Marketing Basics will provide basic knowledge to your participants, and give them the ability to build and grow their business. Marketing has changed a lot recently and having a new perspective will give your participants the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.

Media And Public Relations

In this workshop, your participants will get knowledge they need to manage effectively their image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities. This workshop is designed to provide practical and hands-on tools that will give your participants a skillset in dealing with the media and the public.

 

Media and Public Relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. The larger the scope the more people knows you and offers you opportunities.

Multi-Level Marketing

Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the team by recruiting and training new agents. This tactic of marketing helps boost the company’s sales force not only from the sales of the primary agent, but also from the sales and profits of the agents they have recruited.

 

With our “Multi-Level Marketing” workshop, your participants will discover the specifics of how multi-level marketing works and how to effectively source agents. For many companies, it can prove to be a valuable tool for not only building revenue, but also for building their marketing and networking circles.

Sales Fundametals

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.

 

The Sales Fundamentals workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Your participants will become more confident, handle objections, and learning how to be a great closer.

Servant Leadership

Servant leadership may seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on the success of others (i.e., your employees), and in turn, building better professional relationships that can benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and furthering their success at the same time.

 

With our “Servant Leadership” workshop, your participants will discover the specifics of how servant leadership works and how it can benefit leaders and employees!

Social Media Marketing

Social media is a staple of modern life. It is so enmeshed in the way that we communicate that companies have little choice but to engage social media as part of their marketing strategy. Before implementing any social media strategies, you should take the time to understand the benefits, as well as the risks, of using different social media platforms to reach current and potential customers.

 

With our “Social Media Marketing” workshop, your participants will discover the specifics of how to effectively use social media marketing and its pros and cons.

Telephone Etiquette

Proper Telephone Etiquette can facilitate great communication, inside and outside the office. It can be the special way that you show confidence in a challenging situation, or your pleasant day-to-day interaction with customers and co-workers alike. These and other events can become more easily managed with this great workshop.

With our Telephone Etiquette workshop, your participants will begin to see how important it is to develop better telephone communication skills. By improving how they communicate on the telephone and improve basic communication skills, your participants will improve on almost every aspect of their career.

Trade Show Staff Training

Attending a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. Every person in your booth is an ambassador of your company, make sure they are prepared. Trade show attendees usually plan a list of whom they’re going to visit before ever entering the convention center doors, make sure you are on that list.

 

Make sure your staff has the right tools to succeed with our Trade Show Staff Training course. A successful trade show will benefit your company on many levels. The most basic statistic is that it can cost half as much to close a sale made with a trade show lead as to one obtained through any other means. Get your staff trained and get to that trade show!

Conducting Annual
Employee Reviews

An annual review can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed. Giving your…

Developing New
Managers

Management must be effective for the success of any business. Unfortunately, it is all too easy to overlook the training and development of…

 

Employee
Motivation

When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The…

 

Leadership And
Influence

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often…

 

Manager
Management

With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better…

 

Trust Building and
Resilience Development

Welcome to the Trust Building and Resilience Development workshop. Ensuring relationships that are built on trust, and having the tools…

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Supervisors And Managers Workshops

Coaching and Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month, even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

 

Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and Goal setting. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them, and strategic goal setting.

Facilitation Skills

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.

 

The Facilitation Skills workshop can help any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.

Middle Manager

Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understands how to effectively execute these goals.

 

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization’s structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company, and will have a large impact throughout the organization.

Performance Management

Performance Management is making sure the employee and the organization they are employed by are focused on the same priorities. Performance Management within an organization improves production and reduces waste. It helps the employee set and meet goals, and improves the employee/manager relationship. The key to keeping an organization and employee aligned; improving performance and productivity, is through Performance Management.

 

When changes occur, Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee create a stream-lined relationship which improves communication and interaction. Performance Management will help close any gaps that exist in an employee’s skill-set, and make them a more valuable employee through feedback and coaching.

Self-Leadership

As we grow, we learn to become leaders. Being a leader is natural for some, and learned for others. No matter how we become a leader, it is important to remember we must lead ourselves before we lead others. Take the time to motivate yourself and realize that you can do it.

 

With our “Self-Leadership” workshop, your participants will discover the specifics of how to be a better leader for themselves and for others. Your participants will be able to guide themselves in positive ways, and achieve personal success!

Supervising Others

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

 

The Supervising Others workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Team Building Through Chemistry

Teams are an integral part of any business. The key to successful team building is addressing the importance of chemistry between team members. It is not enough to have a group of people work on a project; people have to connect and balance each others’ strengths. By focusing on the group’s chemistry as you build the team, you will increase the chance of avoiding pitfalls and will develop a sense of unity among your coworkers.

 

With our “Team Building Through Chemistry” workshop, your participants will discover the specifics of how building a team through chemistry will lead to success.

Virtual Team Building and Management

Working from home has become very common recently. Virtual workers can be found in almost all lines of work. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. A virtual team provides a Follow the Sun production environment. Providing support to customers anywhere, anytime. Managing your employees all over the globe, or all over the state, can be challenging.

 

With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give your participants the knowledge to work through these challenges and succeed in a growing global workforce.

Business
Ethics

A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization…

 

Business
Etiquette

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social…

 

Change
Management

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change…

 

Civility In The
Workplace

While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic…

Conflict
Resolution

Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process…

Customer
Service

Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the…

 

Customer
Support

Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed…

 

Developing Corporate
Behavior

With this workshop, your participants will be able to develop a business environment that reflects a positive set of values and…

Handling a
Difficult Customer

Customer service is a necessary position in the job world today. It helps companies give customers what they want and what…

Networking Outside
the Company

Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions…

Respect In The
Workplace

A respectful work environment is essential to the overall success of your team, as well as contributing to a stronger work reputation…

 

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.

Additional Workplace Essentials Workshops

Appreciative Inquiry

Organizations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning, people will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what’s wrong, will transform the individuals and thus transform the organization.

 

Appreciative Inquiry is a shift from looking at problems and deficiencies and instead, focusing on strengths and successes. It is a tool for organizational change and it will strengthen relationships. Who doesn’t like to share good positive stories and events? Think about it.

Cyber Security

Every organization is responsible for ensuring cybersecurity. The ability to protect its information systems from impairment or even theft is essential to success. Implementing effective security measures will not only offer liability protection; it will also increase efficiency and productivity.

 

With our “Cybersecurity” workshop, your participants will discover the fundamentals of cybersecurity as well as the methods that should be implemented to make sure their computer systems are protected.

Delivering Constructive Criticism

Delivering Constructive Criticism is one of the most challenging things for anyone to do. Through this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee requires feedback or criticism, the situation needs to be handled in a very specific way.

 

Delivering Constructive Criticism, will provide great benefits to your organization. It offers options for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

Networking (Within the Company)

Networking has become a crucial part of the world today. Most people are aware of external networking and primarily focus on that. It is important to pay extra attention to internal networking, or networking within the company. To be truly effective, internal networking must be utilized throughout the company.

 

With the Networking Within the Company workshop your participants will learn how internal networking is changing the workforce. Through this workshop, your participants will gain a new perspective of networking, and what benefits can come from fully utilizing and making connections with internal networking.

Office Health and Safety

The productivity of a company begins with the health of its employees. While it may not always be possible to eliminate sickness, with the proper tools, reducing illness and its effects on the workplace, can be within your reach. This course will discuss the steps to implement to keep yourself and co-workers healthy.

Responsibility in the Workplace

Welcome to the Responsibility in the Workplace workshop. One of the most critical traits to look for in an employee is responsibility. Responsible employees drive the success of an organization, whether for profit or not for profit.

 

This workshop will introduce to you the ideas of responsibility and the traits that define a responsible employee. It will also show the effects of having responsible employees versus irresponsible employees. And finally, the workshop will cover the steps to becoming more responsible.

Risk Assessment and Management

It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making it part of the day to day business is important. Safety should be the first priority, as every business must face the reality of risks and hazards.

 

Through our Risk Assessment and Management course your participants will become aware of hazards and risk they didn’t realize were around their workplace. Identifying hazards through proper procedures will provide your participants the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment.

Safety In The Workplace

Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be effective.

 

Our Safety In The Workplace course will be instrumental in reviewing common hazards, safety techniques and after completion, your participants will have the tools to help them create a safety policy for their work place. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe.

Team Building For Managers

Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. One should take the time and proper steps, to become the best team member they can be.

 

With our Team Building For Managers workshop, your participants will learn how important team building is and how beneficial it can be. Through this workshop, your participants will gain a new perspective on teamwork, and become a valuable member to any team they are placed in. Follow the information in this workshop and create a positive atmosphere within your company with the use of teams.

Workplace Bullying

According to HeadsUp.org, a website that provides workplace resources for employees, employers, managers and small business owners, the definition of workplace bullying is “repeated and unreasonable behavior directed toward an employee or group of employees that creates a risk to health and safety.” This type of harmful behavior in the workplace many times goes unreported, mainly because of it’s shameful, intimidating effect on the victimized employee. So many of these horrible incidents don’t come to light because the employee who is being bullied is working a lower-level position, and are probably being bullied by someone that does the hiring and firing at that company. But, it’s not always a boss or manager who is doing the bullying, and it can very well be a co-worker on the same level and/or pay grade as the person who’s feeling victimized.

Teamwork & Team Building

For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.

 

The Teamwork And Team Building workshop will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Your participants will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

Save time from browsing through each page of workshops. Below is our master list of all of our business workshops. Tap any “+” symbol below to open additional information about the selected program.

Business Workshops


Accountability in the Workplace

Graphic of a group of peopleAccountability helps to ensure that every employee will take responsibility for their performance and behaviors, and…

Administrative Office Procedures

Administrative office iconsAdministrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run…

Administrative Support

Administrative woman with red lanyard around her neckAdministrative assistants are a key part of most office environments…

Anger Management

Two men trying to choke each otherBenjamin Franklin once said, ‘In this world, nothing can be said to be certain, except death and taxes.’ We would add…

Archiving and Records Management

Shelves full of archived recordsRecords are in every organization. From purchasing receipts to tax documents to communications, they need…

Assertiveness And Self-Confidence

Assertive and self-confident manSelf-confidence and assertiveness are two skills that are crucial for success in life. If you don’t feel…

Attention Management

Statue of man sitting and thinkingA distracted employee is a less effective employee. Employees who do not pay attention to their…

Body Language Basics

Cartoon man with arms on tableCan you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not…

Business Ethics

Graphic of two businessmen shaking handsA company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization…

Business Etiquette

Graphic of person on a phone with an angel and devil behind themThis course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social…

Change Management

Graphic figure holding changes ahead signChange is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change…

Civility In The Workplace

Man showing civility in the workplace to female coworkerWhile a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic…

Coaching Salespeople

Graphic word salesCoaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction. Coaching…

Communication Strategies

Graphic of communication towerFor the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of…

Conducting Annual Employee Reviews

Graphic feedback signAn annual review can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed. Giving your…

Conflict Management

Two men lock arms in a conflictWherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process…

Creative Problem Solving

Graphic problem puzzle piece with two people and a solutionIn the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same…

Crisis Management

Graphic of arrow curving around a crisisCrisis management is as important as finance management, personnel management, etc. Having a clear and effective is…

Customer Service

Customer service bell on tableEach and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the…

Customer Support

Customer loyalty spelled out in scrabble piecesCustomer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed…

Developing a Lunch and Learn

Young woman at a lunch and learn workshopCreating a Lunch and Learn session is a low-cost training option. It is a great way to introduce a topic or give a small demonstration of a…

Developing Corporate Behavior

Group of corporate people with hands all inWith this workshop, your participants will be able to develop a business environment that reflects a positive set of values and…

Developing New Managers

Graphic of red arrow climbing manager ladderManagement must be effective for the success of any business. Unfortunately, it is all too easy to overlook the training and development of…

Developing Emotional Intelligence

Graphic of heads with cognitive iconsEmotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions…

Employee Motivation

Graphic of figure in front motivating employeesWhen you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The…

Employee Recognition

Employee of the month name badgeRecognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling…

Entrepreneurship 101

Man drawing upward trending graphWould you like to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great…

Event Planning

The word events spelled out on red blocksSuccessful event planning starts with possessing good communication skills, being highly organized, and having the ability to follow up…

Generation Gaps

Younger and older man with boxing gloves onWhile having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace…

Goal Setting and Getting Things Done

Graphic of the word goal with an arrow through the bullseye in the OGoal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time…

Handling a Difficult Customer

Fist hitting a customer service bellCustomer service is a necessary position in the job world today. It helps companies give customers what they want and what…

Health and Wellness at Work

Woman eating a healthy saladA healthy employee is a happy and productive employee, and that is a goal for every organization. Through our Health and Wellness at…

High Performance Teams Remote Workforce

Graphic of figures working remotely on computersHigh-Performance Teams (Remote Workforce) are organizations, teams, or groups working in a virtual environment that…

Improving Mindfulness

Be mindful wordingMindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it…

Improving Self-Awareness

Words body, mind, soul, spiritSelf-awareness is an important part of everyday life. It transfers over to your personal, social, physical, and work-life. It can help one…

Increasing Your Happiness

Three smiley facesIncreasing one’s happiness can be done through the power of positive thinking. That is one skill that this workshop will touch on…

Interpersonal Skills

Graphic of stick figures circled and connected togetherWe’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will…

Leadership And Influence

Graphic of figure with sword and shieldThey say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often…

Manager Management

Graph of red figure in front of group of blue figuresWith this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better…

Managing Workplace Anxiety

Man with head in hands from anxietyThe workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime…

Managing Workplace Harassment

Keyboard with bully spelled in red lettersWorkplace harassment. A growing problem in America. Oh, you may say, “not in my office,” or “not our team,” but workplace harassment is an…

Millennial Onboarding

Man extending handshake with group of millennials behind himOnboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value…

Motivating Your Sales Team

Hand writing increase sales with red arrow going upEveryone can always use some inspiration and motivation. This workshop will help your participants target the unique ways…

Networking Outside the Company

Graphic of two businessmen shaking hands and networkingNetworking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions…

Overcoming Sales Objections

Graphic of two figures pushing an arrow upwardsExperiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and…

Personal Productivity

Graphic of figure stacking percentage blocksMost people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those…

Presentation Skills

Graphic figure writing on easelMany studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and even death…

Prospecting and Lead Generation

Graphic of leads going into a funnelProspecting and lead generation is the method of making links that may lead to a sale or other promising results. The leads may…

Respect In The Workplace

Graphic of colorful hands overlappingA respectful work environment is essential to the overall success of your team, as well as contributing to a stronger work reputation…

Stress Management

Graphic figure holding hands on head in stressful mannerPositive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the…

Telework And Telecommuting

Woman on couch telecommuting on laptopWith this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better…

Time Management

Image of a pocket type watchPersonal time management skills are essential for professional success in any workplace. Those able to successfully implement…

Top 10 Sales Secrets

Graphic of the word top 10 with an arrow in the bullseye zeroNo one is born a salesperson. No one has a special gift that makes customers buy products/services. Everyone can, however, learn how…

Train-The-Trainer

One woman taringing another using a drawing boardWhether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you’ll want to be…[vc_btn title=”Learn More” style=”3d” color=”primary” size=”xs” align=”center” link=”url:https%3A%2F%2Fronwaterfieldcoaching.ca%2Fworkshops%2Ftrain-the-trainer%2F|title:Train-The-Trainer”

Trust Building and Resilience Development

Graphic of figures placing puzzle pieces together towards trustWelcome to the Trust Building and Resilience Development workshop. Ensuring relationships that are built on trust, and having the tools…

Women in Leadership

Graphic of woman in red out in front leading women in blueIn the United States today, women make up half of the workforce. Unfortunately for women, their male colleagues are promoted at a much…

Work-Life Balance

Blocks of work & life balancing on teeter totterHaving a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By…

Workplace Violence

Man and woman in business suits with boxing gloves onWorkplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and…

Workplace Harassment

Man looking at woman picking up papers off of the floorHarassment can be based on a variety of factors that differ from the one doing the harassment, such as race, sex, and disability. Experiencing…

Below are additional workshops that we offer that have not been added to our website at this time. Tap any “+” symbol below to open additional information about the selected workshop. Please contact us if you are interested in any of these workshops.


Additional Administrative Skills Workshops


Basic Bookkeeping

Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world revolves around numbers.

 

Some of us enjoy dealing with numbers while others may have a fear of them, or even a phobia. For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a cookie. Welcome to Basic Bookkeeping!

Collaborative Business Writing

Writing and communication skills have degraded with more and more people communicating through email and instant messaging. Developing writing skills is still important in the business world, as is creating proper documents (such as proposals, reports, and agendas) giving you that extra edge in the workplace.

 

The Collaborative Business Writing workshop will give your participants the knowledge and skills to collaborate with others and create that important document. Your participants will touch on the types of collaboration, and ways to improve them. They will understand the benefits of coming together as a team and will build confidence in their individual abilities.

Executive and Personal Assistants

Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents, all must be done with the highest degree of confidentiality. Confidentiality is one of the most important characteristics of any assistant.

 

Our Executive and Personal Assistants workshop will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide your participants with the necessary tools.

Meeting Management

This workshop is designed to give your participants the basic tools you need to initiate and manage their meetings. They will learn planning and leading techniques that will give then the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this workshop your participants will learn the needed skills in planning and implementing a successful meeting.

 

The Meeting Management workshop will explore how to reduce waste and make meetings more efficient. This is a hands-on workshop and your participation will help make it a valuable experience. Use this time to begin the process of developing your skills along with other participants who share the same desire to improve their meeting management skills.

Organizational Skills

Developing good Organizational Skill is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your participants professional and personal lives. Throughout this workshop your participants will be given the tools necessary in developing better Organizational Skills.

 

Through Organizational Skills your participants will encounter improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time looking for items. So stop looking for those important items, and start knowing where they are by getting organized.

Social Media In The Workplace

We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity. People love to share, but they need to know what is alright to share and what should not be sent out.

 

Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face to face. Talking on a phone has been replaced more and more with SMS (texting.) Social media channels are becoming the main form of communication and your participants will realize how Social media and the Workplace can work together.

Supply Chain Management

Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

 

With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

Additional Career Development Workshops


Creativity: Thinking Outside the Box

Creativity allows individuals to view every aspect on earth, explore new paths, and find new discoveries that help to advance our consistently thriving world of business. Without creativity, we would only see what is visible to the eye. To evolve as a business, it is critical to look beyond what is visible and consider new ideas. When creativity is incorporated into daily workplace practices, there is an increase in opportunity for growth, engagement, and productivity.  Creativity and innovation will turn ideas and dreams into reality.

 

This course will provide you with informative tools and practical strategies that will help shape a creative workplace. Creativity plays a big role in building a positive work environment, in which employees will feel confident in expressing their ideas. Be mindful that there is creativity in all of us. When this creativity emerges, powerful opportunities and advancements will happen.

Developing Creativity

Children have an innate creative ability, but for some reason adults seem to lose it along the way. Your participants will move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens.

 

With our Developing Creativity course your participants will learn how to remove barriers that block or limit their creativity. They will improve their imagination, divergent thinking, and mental flexibility. Participants will learn about mind mapping, individual brainstorming, and when to recognize and look for what inspires them to be more creative.

mLearning Essentials

Mobile learning, or mLearning, is defined as the delivery of learning, education or training on mobile devices, such as mobile phones, tablets, and laptops. mLearning allows training and support to be taken anywhere, making it flexible and convenient for companies to use.

 

With our mLearning workshop, you will begin to see the importance and usefulness of mLearning in any organization. By absorbing the ins and outs of utilizing mLearning, participants will possess the skills needed to take advantage of this new technology, in order to educate employees and clients more efficiently.

Negotiation Skills

Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

 

The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Personal Branding

Personal Branding is identifying your assets, characteristics, strengths, and skills. Understanding Personal Branding will provide advantages to your participant’s personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed.

 

With our Personal Branding course your participants will be able to share their vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.

Project Management, PMBOK 6th Edition

For the effective implementation of project management, one must be up-to-date on the latest trends and practices related to it. This guide will define the 10 knowledge areas of Project Management, PMBOK, 6th edition, as well as outline processes, specific steps, and examples associated with it.
With our “Project Management, PMBOK 6th Edition” workshop, your participants will discover the specifics of how project management works.

Ten Soft Skills You Need

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.

 

With our Ten Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.

Additional Human Resources Workshops


Business Succession Planning

The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises. It is essential to the long-term survival of a company. Every company should have a form of succession planning in its portfolio, as it is not the expected absences that can cripple a company, but the unexpected ones.

 

Whether it is preparing someone to take over a position of leadership in a corporation, or the sole proprietor of a small business, Business Succession Planning will teach you the difference between succession planning and mere replacement planning. How you prepare people to take on the responsibilities of leadership so that the company thrives in the transition, is just as important as picking the right person for the job.

Contract Management

It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic. Contracts, however, are the basis of most business relationships. If contracts are managed well, business relationship will flourish. If they are not, companies face financial loss, relationship harm, and damaged reputations.

 

With our “Contract Management” workshop, your participants will discover the specifics of how contract management works and how to effectively source agents.

Employee Recruitment

Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find the best people for the jobs in your organization. Actively seeking out qualified candidates is the best way to ensure that you find the talent that you need. Recruitment is essential to the success of your business.

 

Hiring a new employee is one of the largest investments you can make in business. That is why hiring the correct employee is so important. Hiring the right employee is more important than ever, as training can be very expensive. Employee turnover costs companies a lot of money each year. This course will provide the Employee Recruitment that your hiring department need to help them interview and recruit the right employee for you.

Employee Termination Processes

Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated. One of the hardest aspects of preparing to fire an employee is to separate the emotions from the facts. Firing an employee should always be a last resort, so it is important that the manager has covered all other avenues possible before moving forward.

 

With our Employee Termination Processes workshop, your participants will begin to see how important it is to develop a core set of skills when they find themselves in a situation where they have to let an employee go.

Hiring Strategies

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for the right position. Hiring the right person is more than skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization’s culture.

 

Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring department will benefit from this workshop as it prepares them to seek out that great candidate and make sure they are a fit for your company. Your participants will obtain the necessary tools required in finding that diamond in the rough.

Human Resource Management

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

 

The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

Measuring Results From Training

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on.

 

Our Measuring Results From Training course, your participants will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings. Once the training has been evaluated the next step is to modify and updated the curriculum to create a content that is better suited for the participants.

Sensitivity Training

Sensitivity training or diversity training, there are many names for the same goal: creating a more inclusive workplace that capitalizes on differences. There are many areas of focus in sensitivity training: empathy, respect for others and cooperation towards a common goal. This type of training creates more positive and inclusive employees, a more profitable work culture, and a more positive work life for all.

 

There are many areas that sensitivity training must address that are regulated by federal and state laws. ADA Diversity laws and enforcing guidelines must be followed by all businesses. Severe penalties are in place for those who don’t follow them. Some of these areas include:

  • Race
  • Gender identification
  • Religion
  • Age
  • Disability

Universal Safety Practices

Talent Management

Talent Management is an investment. Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. The item that usually accounts for the highest cost for a company is its work force; does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce and attracting a higher caliber of new employee.

 

We all know that training and retraining costs money and Talent Management can reduce these costs. Recruiting the correct people, and keeping a talented workforce is a priority in today’s business environment. Having a talented group of employees has always been a key to success; it will translate into cost savings and higher productivity. Talent Management is the investment that will pay dividends over the course of its use.

Additional Personal Development Workshops


Adult Learning: Mental Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will focus on the cognitive domain. This is the domain of knowledge and intellect, and it is the main focus of most educators.

 

With our Adult Learning: Mental Skills workshop, your participants will discover the specifics of how the cognitive domain increases intellectual capability.

Adult Learning: Mental Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will focus on the cognitive domain. This is the domain of knowledge and intellect, and it is the main focus of most educators.

 

With our Adult Learning: Mental Skills workshop, your participants will discover the specifics of how the cognitive domain increases intellectual capability.

Adult Learning: Physical Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will pay attention to the psychomotor domain. This is the domain of action and physicality. It is important to remember that psychomotor works together with the other domains when implementing it.

 

With our Adult Learning – Physical Skills workshop, your participants will discover how to better navigate their physical environment. The understanding and coordination of physical skills provides an incredible benefit to everyone.

Being A Likable Boss

Becoming a more likeable boss can sometimes be a difficult process to describe. It can be one characteristic that facilitates great communication and great employee relationships. It can be the special way that you show confidence in among your team. These and other events can become more easily managed with this great workshop.

 

 

With our How to Become a More Likeable Boss workshop, your participants will begin to see how important it is to develop better managerial skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.

Critical Thinking

Critical thinking is vital to any kind of success, including your career and beyond. Simply put, critical thinking is a questioning approach to form a judgment or conclusion. It encourages reflective and independent thinking to guide us through the hundreds of decisions that we make throughout a week. Having these skills provides you with the best chance of making an informed decision. Everything and anything can be a subject to question with critical thinking.

 

As problems are bound to come up in any organization, it’s important to know how to address these challenges with good reasoning and logic. Utilizing your critical thinking skills will lead you toward being a more rational and disciplined thinker. This workshop will provide you the skills to approach problems critically, as well as recognize the power of open-mindedness and altering your perspective, in order to make the best choices.

Job Search Skills

Searching for a job can be intimidating. How do you know what job you’re best suited for? How do you build a winning resume and cover letter? Where can you find job leads? How do you network without feeling nervous? What happens when you land an interview? And most importantly, where do you find help when you need it?

 

The Job Search Skills workshop will give you the answers to all these questions, plus a plan to get you to a new job within a month. After completing this program, you’ll be more than ready to start your search for your perfect job. Identifying the purpose for working and the assessment of skills can help determine the types of jobs your participants should apply for.

Life Coaching Essentials

Many people often mistake a life coach for a mental health professional, such as a psychiatrist or a therapist. This misconception often leads people to believe they do not need a life coach since they feel as though nothing is wrong with their mental health. However, a life coach is designed to help improve a person’s professional and personal life by working with them to achieve their goals.

 

With our Life Coaching Essentials workshop, your participants will discover the meaning of life coaching and how life coaching services can be utilized to achieve their goals.

Managing Personal Finances

There are millions of citizens struggling with debt. A lot of debt can be alleviated if you have the right tools. This workshop will provide you with the tools you need to reduce or eliminate debt, and give you the financial stability you need. The guide teaches you the benefits of having a budget and how to build a budget that fits your needs, and lifestyle. You will discover how you can cut costs, pay off debts, and live within your budget.

Public Speaking

Public speaking is one of the most intimidating things anyone is asked to do. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your participants will become more confident and relaxed in front of an audience which will translate into a successful speaking event.

 

However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.

Seeing and Taking Initiative

Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss out on amazing opportunities. See what you want, believe what you want, and make it happen.

 

With our “Seeing and Taking Initiative” workshop, the class participants will learn what initiative is, how to take it on, the advantages of it, and when to know one’s place. By enrolling in this class, participants will be taking the first step in making something positive happen for them! Now that is initiative!

Additional Sales And Marketing Workshops


Call Center Training

Phone skills are a highly valuable tool to have in any employee’s skill-set, and Call Center Training will help provide those skills. This course will help your participants improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining your current cliental. A more confident employee is also one that is happier, and happier employees will produce happier customers.

 

Call Center Training will lower costs, as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout your company and help influence the organization as a whole. Evaluating metrics and coaching are also used to make sure the participants are reaching their potential, and maintaining a useful skill set.

Contact Center Training

For many people, the term Contact Center relates to sales calls and telemarketers, but a contact center can provide customer support, information technology support, and much more. The key to offering great customer experience is in the training. A well-trained contact center employee can be the difference between gaining more customers and losing them. Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, and giving them the information that is needed to effectively assist your customer base is paramount.

 

With our “Contact Center Training” workshop, your participants will discover the basic elements of being an effective employee of a contact center.

Creating a Great Webinar

Webinars are a great inexpensive way to reach a large number of people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, or have a meeting with employees located throughout the globe. Being an interactive form of media, Webinars provide a great environment for these activities and so much more.

 

Creating a Great Webinar is all about providing a great interaction between the presenter and the audience. Your participants will develop the skills needed to promote, host, or facilitate a great Webinar for your company. Sharing your passion and knowledge through a Webinar is the best way to reach many, via the power of one.

High Performance Teams (Non-remote Workers)

High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.

 

With our High Performance Teams (Non -remote Workers) workshop, your participants will begin to see how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!

In-Person Sales

In the age of online shopping and technology, in-person sales can easily be ignored. However, do not overlook the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested in sales must be confident in the art of in-person sales.

 

With our In-Person Sales workshop, your participants will discover the specifics of what it means to become an effective salesperson, and the steps to success. They will learn how to connect with customers and move them through the sales process.

Internet Marketing Fundamentals

Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer’s dream come true, especially with Social Media, as you have a low-cost marketing tool that can reach a large audience.

 

Internet Marketing Fundamentals will provide your participants with a great set of skills to market your business online. Content is the king of Internet marketing, and your participants will need to know how to utilize your great content. If you want your business to grow then your participants need to understand Internet Marketing Fundamentals.

Marketing Basics

Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits, the big picture is revealed. Your participants will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.

 

Marketing Basics will provide basic knowledge to your participants, and give them the ability to build and grow their business. Marketing has changed a lot recently and having a new perspective will give your participants the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.

Media And Public Relations

In this workshop, your participants will get knowledge they need to manage effectively their image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities. This workshop is designed to provide practical and hands-on tools that will give your participants a skillset in dealing with the media and the public.

 

Media and Public Relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. The larger the scope the more people knows you and offers you opportunities.

Multi-Level Marketing

Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the team by recruiting and training new agents. This tactic of marketing helps boost the company’s sales force not only from the sales of the primary agent, but also from the sales and profits of the agents they have recruited.

 

With our “Multi-Level Marketing” workshop, your participants will discover the specifics of how multi-level marketing works and how to effectively source agents. For many companies, it can prove to be a valuable tool for not only building revenue, but also for building their marketing and networking circles.

Sales Fundametals

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.

 

The Sales Fundamentals workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Your participants will become more confident, handle objections, and learning how to be a great closer.

Servant Leadership

Servant leadership may seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on the success of others (i.e., your employees), and in turn, building better professional relationships that can benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and furthering their success at the same time.

 

With our “Servant Leadership” workshop, your participants will discover the specifics of how servant leadership works and how it can benefit leaders and employees!

Social Media Marketing

Social media is a staple of modern life. It is so enmeshed in the way that we communicate that companies have little choice but to engage social media as part of their marketing strategy. Before implementing any social media strategies, you should take the time to understand the benefits, as well as the risks, of using different social media platforms to reach current and potential customers.

 

With our “Social Media Marketing” workshop, your participants will discover the specifics of how to effectively use social media marketing and its pros and cons.

Telephone Etiquette

Proper Telephone Etiquette can facilitate great communication, inside and outside the office. It can be the special way that you show confidence in a challenging situation, or your pleasant day-to-day interaction with customers and co-workers alike. These and other events can become more easily managed with this great workshop.

With our Telephone Etiquette workshop, your participants will begin to see how important it is to develop better telephone communication skills. By improving how they communicate on the telephone and improve basic communication skills, your participants will improve on almost every aspect of their career.

Trade Show Staff Training

Attending a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. Every person in your booth is an ambassador of your company, make sure they are prepared. Trade show attendees usually plan a list of whom they’re going to visit before ever entering the convention center doors, make sure you are on that list.

 

Make sure your staff has the right tools to succeed with our Trade Show Staff Training course. A successful trade show will benefit your company on many levels. The most basic statistic is that it can cost half as much to close a sale made with a trade show lead as to one obtained through any other means. Get your staff trained and get to that trade show!

Additional Supervisors And Managers Workshops


Coaching and Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month, even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

 

Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and Goal setting. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them, and strategic goal setting.

Facilitation Skills

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.

 

The Facilitation Skills workshop can help any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.

Middle Manager

Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understands how to effectively execute these goals.

 

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization’s structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company, and will have a large impact throughout the organization.

Performance Management

Performance Management is making sure the employee and the organization they are employed by are focused on the same priorities. Performance Management within an organization improves production and reduces waste. It helps the employee set and meet goals, and improves the employee/manager relationship. The key to keeping an organization and employee aligned; improving performance and productivity, is through Performance Management.

 

When changes occur, Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee create a stream-lined relationship which improves communication and interaction. Performance Management will help close any gaps that exist in an employee’s skill-set, and make them a more valuable employee through feedback and coaching.

Self-Leadership

As we grow, we learn to become leaders. Being a leader is natural for some, and learned for others. No matter how we become a leader, it is important to remember we must lead ourselves before we lead others. Take the time to motivate yourself and realize that you can do it.

 

With our “Self-Leadership” workshop, your participants will discover the specifics of how to be a better leader for themselves and for others. Your participants will be able to guide themselves in positive ways, and achieve personal success!

Supervising Others

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

 

The Supervising Others workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Team Building Through Chemistry

Teams are an integral part of any business. The key to successful team building is addressing the importance of chemistry between team members. It is not enough to have a group of people work on a project; people have to connect and balance each others’ strengths. By focusing on the group’s chemistry as you build the team, you will increase the chance of avoiding pitfalls and will develop a sense of unity among your coworkers.

 

With our “Team Building Through Chemistry” workshop, your participants will discover the specifics of how building a team through chemistry will lead to success.

Virtual Team Building and Management

Working from home has become very common recently. Virtual workers can be found in almost all lines of work. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. A virtual team provides a Follow the Sun production environment. Providing support to customers anywhere, anytime. Managing your employees all over the globe, or all over the state, can be challenging.

 

With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give your participants the knowledge to work through these challenges and succeed in a growing global workforce.

Additional Workplace Essentials Workshops


Appreciative Inquiry

Organizations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning, people will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what’s wrong, will transform the individuals and thus transform the organization.

 

Appreciative Inquiry is a shift from looking at problems and deficiencies and instead, focusing on strengths and successes. It is a tool for organizational change and it will strengthen relationships. Who doesn’t like to share good positive stories and events? Think about it.

Cyber Security

Every organization is responsible for ensuring cybersecurity. The ability to protect its information systems from impairment or even theft is essential to success. Implementing effective security measures will not only offer liability protection; it will also increase efficiency and productivity.

 

With our “Cybersecurity” workshop, your participants will discover the fundamentals of cybersecurity as well as the methods that should be implemented to make sure their computer systems are protected.

Delivering Constructive Criticism

Delivering Constructive Criticism is one of the most challenging things for anyone to do. Through this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee requires feedback or criticism, the situation needs to be handled in a very specific way.

 

Delivering Constructive Criticism, will provide great benefits to your organization. It offers options for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

Networking (Within the Company)

Networking has become a crucial part of the world today. Most people are aware of external networking and primarily focus on that. It is important to pay extra attention to internal networking, or networking within the company. To be truly effective, internal networking must be utilized throughout the company.

 

With the Networking Within the Company workshop your participants will learn how internal networking is changing the workforce. Through this workshop, your participants will gain a new perspective of networking, and what benefits can come from fully utilizing and making connections with internal networking.

Office Health and Safety

The productivity of a company begins with the health of its employees. While it may not always be possible to eliminate sickness, with the proper tools, reducing illness and its effects on the workplace, can be within your reach. This course will discuss the steps to implement to keep yourself and co-workers healthy.

Responsibility in the Workplace

Welcome to the Responsibility in the Workplace workshop. One of the most critical traits to look for in an employee is responsibility. Responsible employees drive the success of an organization, whether for profit or not for profit.

 

This workshop will introduce to you the ideas of responsibility and the traits that define a responsible employee. It will also show the effects of having responsible employees versus irresponsible employees. And finally, the workshop will cover the steps to becoming more responsible.

Risk Assessment and Management

It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making it part of the day to day business is important. Safety should be the first priority, as every business must face the reality of risks and hazards.

 

Through our Risk Assessment and Management course your participants will become aware of hazards and risk they didn’t realize were around their workplace. Identifying hazards through proper procedures will provide your participants the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment.

Safety In The Workplace

Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be effective.

 

Our Safety In The Workplace course will be instrumental in reviewing common hazards, safety techniques and after completion, your participants will have the tools to help them create a safety policy for their work place. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe.

Team Building For Managers

Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. One should take the time and proper steps, to become the best team member they can be.

 

With our Team Building For Managers workshop, your participants will learn how important team building is and how beneficial it can be. Through this workshop, your participants will gain a new perspective on teamwork, and become a valuable member to any team they are placed in. Follow the information in this workshop and create a positive atmosphere within your company with the use of teams.

Workplace Bullying

According to HeadsUp.org, a website that provides workplace resources for employees, employers, managers and small business owners, the definition of workplace bullying is “repeated and unreasonable behavior directed toward an employee or group of employees that creates a risk to health and safety.” This type of harmful behavior in the workplace many times goes unreported, mainly because of it’s shameful, intimidating effect on the victimized employee. So many of these horrible incidents don’t come to light because the employee who is being bullied is working a lower-level position, and are probably being bullied by someone that does the hiring and firing at that company. But, it’s not always a boss or manager who is doing the bullying, and it can very well be a co-worker on the same level and/or pay grade as the person who’s feeling victimized.

Teamwork & Team Building

For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.

 

The Teamwork And Team Building workshop will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Your participants will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

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